02370nam 2200613 a 450 991081872080332120200520144314.01-56793-430-7(CKB)2550000000037327(OCoLC)742515098(CaPaEBR)ebrary10478030(SSID)ssj0000535383(PQKBManifestationID)12234229(PQKBTitleCode)TC0000535383(PQKBWorkID)10523454(PQKB)11523476(Au-PeEL)EBL3301783(CaPaEBR)ebr10478030(OCoLC)923121832(MiAaPQ)EBC3301783(EXLCZ)99255000000003732720100827d2011 uy 0engurcn|||||||||txtccrConsumer-centric healthcare opportunities and challenges for providers /Colin B. Konschak and Lindsey P. JarrellChicago, Ill. Health Administration Pressc20111 online resource (233 p.) ACHE management seriesBibliographic Level Mode of Issuance: Monograph1-56793-367-X Includes bibliographical references and index.The transparent provider -- Information technology goes mobile -- Personal health records -- Consumer-driven health plans -- Concierge and retail medicine -- Telemedicine -- Globalization -- Social media -- Targeted marketing to consumers -- Converting patients to customers -- Visions for the future.Management series (Ann Arbor, Mich.)Medical careUnited StatesMarketingPreferred provider organizations (Medical care)United StatesMarketingHealth maintenance organizationsUnited StatesMarketingPatient satisfactionUnited StatesMedical careMarketing.Preferred provider organizations (Medical care)Marketing.Health maintenance organizationsMarketing.Patient satisfaction362.1068/8Konschak Colin B1635729Jarrell Lindsey B1635730MiAaPQMiAaPQMiAaPQBOOK9910818720803321Consumer-centric healthcare3976673UNINA