05200nam 2200721Ia 450 991081843410332120200520144314.09786612686740978111920722111192072239781282686748128268674797804707431020470743107(CKB)1000000000715969(EBL)416437(OCoLC)437097636(SSID)ssj0000181012(PQKBManifestationID)11177737(PQKBTitleCode)TC0000181012(PQKBWorkID)10150380(PQKB)11087177(MiAaPQ)EBC416437(Au-PeEL)EBL416437(CaPaEBR)ebr10278032(CaONFJC)MIL268674(Perlego)2770912(EXLCZ)99100000000071596920081103d2008 uy 0engur|n|---|||||txtccrInternal investigations a basic guide anyone can use /KH Spencer Pickett1st ed.Chichester, West Sussex, England ;Hoboken, N.J. Wiley20081 online resource (215 p.)Includes index.9780470779682 0470779683 Internal Investigations; Contents; 1 The context; 1.1 Why investigations?; 1.2 Investigate what?; 1.3 The line manager's role; 1.4 A Basic standard; 1.5 Using the Basic standard; 1.6 To close; Basic guidance; 2 Corporate accountability; 2.1 Why accountability?; 2.2 Links to governance; 2.3 The outline TOR; 2.4 Focusing on results; 2.5 How big is the issue?; 2.6 Complaints; 2.7 Staff discipline; 2.8 Fraud; 2.9 Health and safety; 2.10 Breach of procedure; 2.11 Whistleblowing; 2.12 To close; Basic guidance; 3 Initial planning; 3.1 Why planning?; 3.2 Fact finding; 3.3 The quick fix3.4 Setting the detailed TOR3.5 Locating hot spots; 3.6 Establishing tasks; 3.7 The sponsor; 3.8 Appointing the lead investigator; 3.9 Other roles and responsibilities; 3.10 Resources; 3.11 Access rights; 3.12 Planning and control; 3.13 Publicity; 3.14 A short example; 3.15 To close; Basic guidance; 4 Basic fieldwork; 4.1 Why fieldwork?; PART 4.I ASCERTAINING THE ISSUES; 4.2 Considering the issues in more detail; 4.3 Understanding the processes and operations; 4.4 Practical examples; 4.5 Diary of the investigation; 4.6 Exploring Example 10; 4.7 Moving to the next stagePART 4.II SUBSTANTIATING THE CLAIMS4.8 Considering claims; 4.9 What is good evidence?; 4.10 Sources of evidence; 4.11 Dirty tricks?; 4.12 Using samples; 4.13 Setting an aim for the exercise; 4.14 Further practical examples; 4.15 Rules of evidence; 4.16 Establishing the context; 4.17 Exploring Example 10; 4.18 Moving to the next stage; PART 4.III INFERRING THE IMPLICATIONS; 4.19 Getting to the implications; 4.20 What about politics?; 4.21 The Evidence 'C' Scale; 4.22 Other considerations; 4.23 Further practical examples; 4.24 Exploring Example 10; 4.25 To close; Basic guidance5 Basic fieldwork tools - interviewing5.1 Why interviewing?; 5.2 Four dimensions of rapport; 5.3 Open forum inquiry panels; 5.4 Interviews and the Basic model; 5.5 Preparing the interview; 5.6 More on structure; 5.7 Getting results; 5.8 Exploring Example 10; 5.9 Is it that easy?; 5.10 To close; Basic guidance; 6 Communicating results; 6.1 Why communications?; 6.2 Types of reports; 6.3 Structuring the report; 6.4 Timeline of events; 6.5 The investigator's opinion; 6.6 Recommendations; 6.7 Recommending better internal controls; 6.8 Risk management; 6.9 Exploring Example 10; 6.10 To closeBasic guidance7 Quality assurance; 7.1 Why quality assurance?; 7.2 Ensuring consistency; 7.3 Establishing a Basic approach; 7.4 Quality assurance checklists; 7.5 Standardised documentation; 7.6 It's basically simple; 7.7 To close; 8 Beyond basics; 8.1 Why a risk management culture?; 8.2 Risk scanning; 8.3 Establishing conduct; 8.4 Establishing controls; 8.5 Corporate reputation; 8.6 To close; IndexThe book provides a simple but effective method for carrying out reliable and defensible internal investigations. This easy-to-use guide offers anyone asked to conduct such an investigation a working set of standards, set out in a BASIC approach that follows five main steps: Beginning the Investigation, Assessing the Issues, Substantiating the Claims, Investigating the Implications, and Communicating the results. Using the BASIC approach, all senior employees and associates will be able to develop an important new skills-set that will help them conduct a credible internal investigation, asCriminal investigationRisk managementManagementCriminal investigation.Risk management.Management.657.458658.47Pickett K. H. Spencer847386MiAaPQMiAaPQMiAaPQBOOK9910818434103321Internal investigations4035061UNINA