02835nam 2200601Ia 450 991081682370332120230617023613.01-281-12621-797866111262160-8144-2868-1(CKB)1000000000031428(EBL)228381(OCoLC)475936253(SSID)ssj0000155623(PQKBManifestationID)11151535(PQKBTitleCode)TC0000155623(PQKBWorkID)10112244(PQKB)10756752(MiAaPQ)EBC228381(Au-PeEL)EBL228381(CaPaEBR)ebr10075587(CaONFJC)MIL112621(OCoLC)936894358(EXLCZ)99100000000003142820040817d2005 uy 0engur|n|---|||||txtccrThe first-time manager[electronic resource] /Loren B. Belker, Gary S. Topchik5th ed.New York, N.Y. AMACOM20051 online resource (235 p.)Description based upon print version of record.0-8144-0821-4 Contents; Preface; Acknowledgments; Introduction; 1 The Road to Management; 2 Starting Out; 3 Building Trust and Confidence; 4 Show Your Appreciation; 5 Being an Active Listener; 6 The New Manager's Job and Pitfalls to Avoid; 7 Dealing with Your Superiors; 8 Choosing a Managerial Style of Your Own; 9 Building Team Spirit; 10 Managing Problem Employees; 11 Hiring and Interviewing; 12 Training Team Members; 13 Managing Change Dealing with Resistance; 14 Disciplining the Employee; 15 Oh My God I Can't Fire Anyone; 16 Having a Legal Awareness; 17 No Secrets; 18 The Human Resources Department19 The Current State of Loyalty20 Is There Such a Thing as Motivation; 21 The Generation Gap; 22 Writing Job Descriptions; 23 Doing Performance Appraisals; 24 Salary Administration; 25 Having Emotional Intelligence; 26 Developing a Positive Self Image; 27 Managing Your Own Time; 28 The Written Word; 29 The Grapevine; 30 Your Best Friend Delegation; 31 A Sense of Humor; 32 Managing Participating in and Leading Meetings; 33 Taking Center Stage; 34 Coping with Stress; 35 Having Balance in Your Life; 36 A Touch of Class; Conclusion; IndexA true management classic with 200,000 copies sold!Office managementSupervision of employeesOffice management.Supervision of employees.658.3/02Belker Loren B1617433Topchik Gary S1617435MiAaPQMiAaPQMiAaPQBOOK9910816823703321The first-time manager4084560UNINA