02706nam 2200601 a 450 991081629940332120240516051331.01-283-08461-997866130846130-7391-3476-0(CKB)2560000000072817(EBL)686268(OCoLC)719383412(SSID)ssj0000473315(PQKBManifestationID)12230267(PQKBTitleCode)TC0000473315(PQKBWorkID)10436345(PQKB)10533159(MiAaPQ)EBC686268(Au-PeEL)EBL686268(CaPaEBR)ebr10468554(CaONFJC)MIL308461(EXLCZ)99256000000007281720101015d2011 uy 0engur|n|---|||||txtccrSorting letters, sorting lives delivering diversity in the United States Postal Service /Linda B. Benbow1st ed.Lanham, Md. Lexington Booksc20111 online resource (259 p.)Description based upon print version of record.0-7391-3474-4 Includes bibliographical references and index.Diversity makes the USPS stronger, and weaker -- Work in an urban mail processing facility -- Integrated work areas -- Work in a resegregated postal facility -- Power, symbolic, and invisible tokens -- Sorting lives in the United States Postal Service.Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture aDiversity in the workplaceUnited StatesCase studiesPostal serviceUnited StatesEmployeesCase studiesLetter mail handlingUnited StatesCase studiesDiversity in the workplacePostal serviceEmployeesLetter mail handling383/.49730683Benbow Linda B.1956-1655039MiAaPQMiAaPQMiAaPQBOOK9910816299403321Sorting letters, sorting lives4007215UNINA