03009nam 2200661Ia 450 991081418560332120200520144314.01-118-13188-61-283-28440-597866132844021-118-13186-X(CKB)2550000000054392(EBL)697742(OCoLC)761284092(SSID)ssj0000554594(PQKBManifestationID)12270513(PQKBTitleCode)TC0000554594(PQKBWorkID)10517342(PQKB)10776686(Au-PeEL)EBL697742(CaPaEBR)ebr10501335(CaONFJC)MIL328440(CaSebORM)9781118072646(MiAaPQ)EBC697742(OCoLC)795820072(OCoLC)ocn795820072 (EXLCZ)99255000000005439220110715d2012 uy 0engur|n|---|||||txtccrThe decision to trust how leaders create high-trust organizations /Robert F. Hurley1st ed.San Francisco Jossey-Bassc20121 online resource (258 p.)Description based upon print version of record.1-118-07264-2 Includes bibliographical references and index.The Decision to Trust; Contents; Introduction; 1 The Decision to Trust; 2 The Decision to Trust Model; 3 How We Differ in Trusting; 4 Situational Factors in the Building of Trust; 5 Tools for Diagnosing, Building, and Repairing Trust; 6 Trust in Leadership and Management; 7 Trust in Organizations; 8 Building Trust Within Teams; 9 Building Trust Across Groups and National Cultures; 10 Hope for the Future of Trust; Appendix A-Research on the Antecedents to Trust; Appendix B-Trust Diagnosis Worksheet; Appendix C-Trust Interventions; Appendix D-Systemic Trust Interventions; Notes; AcknowledgmentsAbout the AuthorIndexA proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingrTrustLeadershipTrustCase studiesTrust.Leadership.Trust658.4/092Hurley Robert F.1956-1642465MiAaPQMiAaPQMiAaPQBOOK9910814185603321The decision to trust3987187UNINA