02849nam 2200685 a 450 991081207120332120230207230425.00-8389-9045-21-283-14800-597866131480010-8389-9044-41-4416-1913-5(CKB)1000000000785601(EBL)474224(OCoLC)733040155(SSID)ssj0000131964(PQKBManifestationID)12018999(PQKBTitleCode)TC0000131964(PQKBWorkID)10027984(PQKB)10265857(Au-PeEL)EBL474224(CaPaEBR)ebr10482277(CaONFJC)MIL314800(MiAaPQ)EBC474224(EXLCZ)99100000000078560120080523d2009 uy 0engur|n|---|||||txtccrCreating the customer-driven academic library[electronic resource] /Jeannette WoodwardChicago American Library Association20091 online resource (209 p.)Description based upon print version of record.0-8389-0976-0 Includes bibliographical references and index.Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.Librarians are now faced with marketing to a generation of students who log on rather than walk in and this cutting-edge book supplies the tools needed to keep customers coming through the door.Academic librariesUnited StatesPublic services (Libraries)Academic librariesSpace utilizationSocial aspectsAcademic librariesMarketingAcademic librariesPublic relationsAcademic librariesPublic services (Libraries)Academic librariesSpace utilizationSocial aspects.Academic librariesMarketing.Academic librariesPublic relations.020027.7097320Woodward Jeannette A1623185MiAaPQMiAaPQMiAaPQBOOK9910812071203321Creating the customer-driven academic library3970136UNINA