02754nam 22006974a 450 991081093890332120200520144314.01-135-64709-714106095021-135-64710-01-282-32107-297866123210781-4106-0950-210.4324/9781410609502(CKB)1000000000031259(EBL)234279(OCoLC)475941057(SSID)ssj0000240001(PQKBManifestationID)11186223(PQKBTitleCode)TC0000240001(PQKBWorkID)10251215(PQKB)10060098(MiAaPQ)EBC234279(Au-PeEL)EBL234279(CaPaEBR)ebr10084664(CaONFJC)MIL493665(OCoLC)893194666(EXLCZ)99100000000003125920030225d2004 uy 0engur|n|---|||||txtccrRumors and rumor control a manager's guide to understanding and combatting rumors /Allan J. Kimmel1st ed.Mahwah, NJ Lawrence Erlbaum20041 online resource (257 p.)LEA's communication seriesDescription based upon print version of record.0-8058-3876-7 0-8058-3875-9 Includes bibliographical references (p. 233-245) and indexes.Contents; Preface; PART I: UNDERSTANDING RUMORS AND RUMOR TRANSMISSION; PART II: COMBATTING RUMORS IN THE MARKETPLACE AND WORKPLACE; References; Author Index; Subject IndexThis book offers a thorough examination of rumors and proposes strategies for organizations to use in combatting rumors that occur both internally and externally. Author Allan J. Kimmel explores the rumor phenomenon and distinguishes it as a distinct form of communication. He looks at psychological and social processes underlying rumor transmission to understand the circumstances under which people invent and circulate rumors. In addition, he examines how rumors are spread--both interpersonally and through mediated processes--and offers strategies for organizations to respond to rumors when thLEA's communication series.Communication in managementRumorCrisis managementCommunication in management.Rumor.Crisis management.659.2Kimmel Allan J0MiAaPQMiAaPQMiAaPQBOOK9910810938903321Rumors and rumor control4012394UNINA