01429nam 2200445 450 991080912190332120160921100753.01-78328-146-4(CKB)3710000000842507(MiAaPQ)EBC4662979(PPN)220201463(EXLCZ)99371000000084250720170301h20162016 uy 0engurcnu||||||||rdacontentrdamediardacarrierUsing CiviCRM develop and implement a fully-functional, systematic CRM plan with CiviCRM /Erik Hommel, Joseph Murray, Brian P. ShaughnessySecond edition.Birmingham, England :Packt Publishing,2016.©20161 online resource (574 pages) illustrationsCommunity experience distilledIncludes index.1-78328-145-6 Develop and implement a fully-functional, systematic CRM plan with CiviCRMCustomer relationsManagementData processingCustomer relationsManagementData processing.658.812Hommel Erik1668348Murray JosephShaughnessy Brian P.MiAaPQMiAaPQMiAaPQBOOK9910809121903321Using CiviCRM4028907UNINA