02990oam 2200649I 450 991080897050332120240131144950.00-429-91443-197804298969930-429-47543-81-283-11821-197866131182191-84940-110-1(CKB)2550000000039355(EBL)709565(OCoLC)727649354(SSID)ssj0000537421(PQKBManifestationID)12216571(PQKBTitleCode)TC0000537421(PQKBWorkID)10566461(PQKB)10203833(MiAaPQ)EBC709565(Au-PeEL)EBL709565(CaPaEBR)ebr10475815(CaONFJC)MIL311821(OCoLC)742513256(OCoLC)26354661(FINmELB)ELB141818(EXLCZ)99255000000003935520180611h20181991 uy 0engur|n|---|||||txtccrHanding over developing consistency across shifts in residential and health settings /by Barry MasonBoca Raton, FL :Routledge, an imprint of Taylor and Francis,[2018].©1991.1 online resource (96 p.)Systemic thinking and practice seriesOriginally published : DC Pub., 1989.0-367-32485-7 1-85575-018-X Includes bibliographical references.COVER; CONTENTS; Foreword; Introduction; 1. The Problem of the Traditional Handover; 2. The Systemic Handover; 3. Some Theoretical Considerations; 4. Some Ideas Which Have Influenced the Development of the Systemic Handover; 5. Circular and Reflexive Questions; 6. The Systemic Handover Interview; 7. The Systemic Handover Interview; 8. Consumer Feedback; 9. Conclusion; 10. A Personal Reframing; 11. A Final Exercise; 12. ReferencesThis book introduces a new way of conducting a handover which allows the workers themselves to see the process from a wider perspective and to gather information in a different way. The major change is that the team coming on shift take charge of the handover rather than the one going off shift. The new shift then interviews the old. The book gives a clear, practical account of this new model and contains many ideas, particularly relating to interviewing skills, which can be used in other aspects of one's work. There are numerous coaching exercises for the individuals and staff teams as well as verbatim examples of the new handover in action.Systemic thinking and practice series.Health services administrationHealth services administration.362.1068Mason Barry1600602FlBoTFGFlBoTFGBOOK9910808970503321Handing over3923772UNINA