05104nam 2200673Ia 450 991080894970332120240516185910.01-282-73044-497866127304431-84968-057-4(CKB)2670000000055700(EBL)951155(OCoLC)797915535(SSID)ssj0000471874(PQKBManifestationID)11315078(PQKBTitleCode)TC0000471874(PQKBWorkID)10429223(PQKB)10421298(Au-PeEL)EBL951155(CaPaEBR)ebr10435401(PPN)228039460(FR-PaCSA)88851907(MiAaPQ)EBC951155(EXLCZ)99267000000005570020101014d2010 uy 0engur|n|---|||||txtccrOracle Siebel CRM 8 installation and management install, configure, and manage a robust customer relationship management system using Siebel CRM /Alexander Hansal1st ed.Birmingham, U.K. Packt Pub.20101 online resource (572 p.)Includes index.1-84968-056-6 Includes bibliographical references and index.Cover; Copyright; Credits; About the Author; About the Reviewers; Table of Contents; Preface; Chapter 1: Introducing the Siebel Web Architecture; The Siebel web architecture; The Siebel database; The Siebel File System; The Siebel Enterprise Server; The Siebel Gateway Name Server; The Siebel Server; The Application Object Manager (AOM); Configuration parameters; Data Manager (DM); Siebel Repository File (SRF); Siebel Web Engine (SWE); Siebel Web Templates (SWT); The web server; The Siebel Web Server Extension; The browser and the Siebel user interface; SummaryChapter 2: Planning and Preparing the InstallationPlanning the Siebel CRM installation; Sample planning document; More planning information; Understanding hardware and software prerequisites; Sizing the Siebel deployment; Preparing the Siebel database; Creating the service owner account; Creating the Siebel File System root folder; Downloading the Siebel installation archives; Using a download management tool; Running the Siebel Image Creator; Obtaining the license key; Summary; Chapter 3: Installing Siebel CRM Server Software on Microsoft Windows; About the Siebel server installerInstallation using GUI modeInstallation using console mode; Installing the Siebel Gateway Name Server; Installing the Siebel Server; Verifying successful Siebel Server installation; Installing the Siebel Database Server Utilities; About the Sample Database support module; Verifying the successful installation of the Siebel Database Server Utilities; Installing support files for the Siebel EAI Connectors; Installing the Siebel Web Server Extension; Checking the system configuration with the Siebel Environment Verification Tool (EVT); Applying patches for Siebel server software; SummaryChapter 4: Configuring Siebel Server Software on Microsoft WindowsAbout the Siebel Software Configuration Wizard; Configuring the Siebel Gateway Name Server; Verifying the successful Siebel Gateway Name Server configuration; Configuring the Siebel Enterprise; About the Siebel Enterprise name; About additional tasks for configuring the Enterprise; Verifying the successful Enterprise configuration; Configuring the Siebel Web Server Extension logical profile; About SWSE parameters; Verifying the successful SWSE logical profile creation; Installing the Siebel Database schema and seed dataPreparing and executing the grantusr.sql fileEnter the correct tablespace names; Modify default passwords if needed; Add additional user accounts; Executing the grantusr.sql Script; About the Siebel Upgrade Wizard and the Log Parser; Steps of the Install Siebel Database task; Verifying the successful Siebel database installation; Using the Siebel Log Parser; Verifying tables and data; Restarting the Siebel Upgrade Wizard in the case of errors; Configuring the Siebel Server; Verifying the successful Siebel Server configuration; Configuring the Siebel Web Server ExtensionVerifying the successful Siebel Enterprise server installationInstall, configure, and manage a robust Customer Relationship Management system using Siebel CRM with this book and eBookCustomer relationsManagementComputer programsCustomer relationsManagementData processingCustomer relationsManagementComputer programs.Customer relationsManagementData processing.658.8/12Hansal Alexander1686858Weigl Michael1113269Bull Tim1686859MiAaPQMiAaPQMiAaPQBOOK9910808949703321Oracle Siebel CRM 8 installation and management4059911UNINA