02769nam 2200589 a 450 991080814720332120200520144314.00-8389-9349-40-8389-9822-4(CKB)1000000000459988(OCoLC)64223691(CaPaEBR)ebrary10194712(SSID)ssj0000128618(PQKBManifestationID)11132626(PQKBTitleCode)TC0000128618(PQKBWorkID)10070060(PQKB)10241612(MiAaPQ)EBC3001664(Au-PeEL)EBL3001664(CaPaEBR)ebr10194712(OCoLC)923564049(EXLCZ)99100000000045998820050109d2005 uy 0engurcn|||||||||txtccrConflict management for libraries strategies for a positive, productive workplace /Jack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard1st ed.Chicago American Library Association20051 online resource (221 p.) Bibliographic Level Mode of Issuance: Monograph0-8389-0890-X Includes bibliographical references (p. 195-201) and index.When you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.Library personnel managementConflict managementLibrary personnel management.Conflict management.023/.9Montgomery Jack G1654222Cook Eleanor I1654223Wagner Patricia Jean1654224Hubbard Glenda T1654225MiAaPQMiAaPQMiAaPQBOOK9910808147203321Conflict management for libraries4005925UNINA