01339nam 2200433Ia 450 991080806570332120200520144314.00-19-160928-597866120533131-282-05331-00-19-156764-7(CKB)24235116600041(MiAaPQ)EBC430495(MiAaPQ)EBC7036397(Au-PeEL)EBL430495(CaPaEBR)ebr10288381(CaONFJC)MIL205331(OCoLC)320953793(EXLCZ)992423511660004120081110d2009 uy 0engur|||||||||||Strategic customer management[electronic resource] strategizing the sales organization /Nigel F. Piercy and Nikala LaneOxford ;New York Oxford University Press2009xvi, 321 p. illIncludes bibliographical references and index.Customer relationsManagementCustomer servicesCustomer relationsManagement.Customer services.Piercy Nigel106629Lane Nikala1695644MiAaPQMiAaPQMiAaPQBOOK9910808065703321Strategic customer management4075019UNINA