05530nam 2200709Ia 450 991080743430332120200520144314.01-138-13196-21-136-41285-91-281-00613-0978058545971197866110061360-08-049086-7(CKB)111087027781366(EBL)294570(OCoLC)437181591(SSID)ssj0000132914(PQKBManifestationID)11135644(PQKBTitleCode)TC0000132914(PQKBWorkID)10039597(PQKB)11128670(Au-PeEL)EBL294570(CaPaEBR)ebr10186484(CaONFJC)MIL100613(OCoLC)1066598352(OCoLC-P)1066598352(FlBoTFG)9780080490861(MiAaPQ)EBC294570(EXLCZ)9911108702778136620030728d2003 uy 0engur|n|||||||||txtrdacontentcrdamediacrrdacarrierCross-cultural behaviour in tourism concepts and analysis /Yvette Reisinger and Lindsay TurnerOxford ;Boston Butterworth-Heinemann20031 online resource (363 pages)Description based upon print version of record.0-585-45971-1 0-7506-5668-9 Includes bibliographical references and index.Cross-Cultural Behaviour in Tourism: Concepts and Analysis; Copyright; Contents; Foreword; Preface; List of tables; List of figures; Introduction; The aim; The main users; Structure and content; Part 1 Concepts of Cross-Cultural Behaviour in Tourism; Culture; Introduction; Concept and definitions; Purpose of culture; Characteristics of culture; Subcultures; Cultural differences; Cultural dimensions; Inter-cultural interaction model; Importance of understanding the cross-cultural differences in behaviour; Tourism cross-cultural studies; Culture and tourism marketing management; SummaryDiscussion points and questions; Further reading; 2 Social contact; Introduction; Concept and definitions; Contact hypothesis; Determinants of tourist-host contact; Types of intercultural tourist-host contact; Interaction diffculties in inter- and cross-cultural tourist-host contact; Culture shock; Measurement of tourist-host contact; Importance of the cultural background analysis; Tourist-host contact studies; Summary; Discussion points and questions; Further reading; 3 Values; Introduction; Concept and definitions; Values and culture; The relationship between values and other related conceptsTypes of values and their classification; Measurement of values; Differences in cultural value patterns between Asian, US, European, and Australian societies: empirical and non-empirical evidence; Summary; Discussion points and questions; Further reading; 4 Rules of social interaction; Introduction; Concept and definitions; Cross-cultural differences in rules of social interaction; Summary; Discussion points and questions; Further reading; 5 Perception; Introduction; Concept and definitions; Relationship between culture, social interaction and perception; Measurement of perceptionTourists' and hosts' perceptions of each other - Asia, Europe, US and Australia; Perception versus attitude, image and attribution; Stereotyping; Ethnocentrism; Summary; Discussion points and questions; Further reading; 6 Satisfaction; Introduction; Concept and definitions; Satisfaction versus customer service quality; Measurement of satisfaction; Summary; Discussion points and questions; Further reading; Part 2 Methods for Cross-Cultural Analysis in Tourism; 7 Principal Components and Factor Analysis for cross-cultural analysis; Introduction; Principal Components AnalysisTests of significance; Segmental correlation; Simple representation of correlation and component extraction; Communality; Scores; Factor Analysis; The difference between Principal Components Analysis and Factor Analysis; Factor rotation; Factor scores; Controlling the input matrix in both Principal Components and Factor Analysis; Alternative input matrix modes for both Principal Components and Factor Analysis; Example: cultural analysis using Principal Components Analysis; Example: component interpretation; Summary; Discussion points and questions; Further reading; 8 Structural equation modelling for cross-cultural analysisCross-Cultural Behaviour in Tourism: Concepts and Analysis is important reading for those in the following areas of industry: * Tourism: illustrates the importance of cultural background in the tourist experience and how it is a major determinant in repeat visitation * Marketing: provides an understanding of the cultural background of a destination that is vital when formulating successful marketing strategies * Management: provides valuable examples on how cultures influence tourist behaviour and decision-making,TourismCross-cultural studiesTourismSocial aspectsTourismTourismSocial aspects.338.4791Reisinger Yvette739249Turner Lindsay W1754195MiAaPQMiAaPQMiAaPQBOOK9910807434303321Cross-cultural behaviour in tourism4190423UNINA