04495oam 2200493 450 991079780230332120190911112724.01-78063-460-9(OCoLC)945734751(MiFhGG)GVRL9CCD(EXLCZ)99371000000053149320150730h20162016 uy 0engurun|---uuuuatxtccrBecoming a lean library lessons from the world of technology start-ups /[edited by] Jeremy NelsonWaltham, MA :Chandos Publishing,[2016]�20161 online resource (xiii, 146 pages) illustrations (some color)Chandos information professional seriesDescription based upon print version of record.1-84334-779-2 Includes bibliographical references and index.Front Cover; Series Page; Becoming a Lean Library; Copyright; DEDICATION; CONTENTS; ABOUT THE AUTHOR; FOREWORD; 1 - Introduction; 1.1 PURPOSE; 1.2 LANGUAGE AND ORGANIZATION OF THE BOOK; 1.3 CATALOG PULL PLATFORM; 1.4 LEARNER AND LIBRARY LEADERSHIP BADGES; 1.5 MEMORY INSTITUTIONS ARE LEARNING ORGANIZATIONS; 1.6 THE LEAN LEARNING LIBRARY; 2 - Organizing Libraries; 2.1 TRACKING THE BOOK'S FUTURE; 2.2 POWER AND CULTURE; 2.3 THE IMPORTANCE OF DIVERSE VOICES; 2.4 THE LONG TAIL OF LIBRARY SERVICES DEMAND; 2.5 MODELS OF INFORMATION TECHNOLOGY DEPARTMENTS IN LIBRARIES2.6 EVOLUTIONARY AND REVOLUTIONARY CHANGE FOR LIBRARY TECHNOLOGY2.7 CATALOG PULL PLATFORM CASE STUDY FOR ORGANIZING LIBRARY SYSTEMS; 3 - Pull versus Push: Lessons from Lean Manufacturing; 3.1 QUICK PRIMER ON LEAN MANUFACTURING; 3.2 THE PAST AS A SERIES OF PUSH PROCESSES; 3.3 THE GROWTH AND DEVELOPMENT OF PULL; 3.3.1 Push and Pull Manufacturing Processes; 3.4 APPLYING JIDOKA AND HEIJUNKA: EXAMPLES OF LEAN PRINCIPLES; 3.5 GENCHI GENBUTSU; 3.6 KAIZEN; 3.7 IMPROVING THE FLOW OF PATRON SERVICES; 3.8 KANBAN; 3.9 THE ANDON SYSTEM IN LIBRARY WORKFLOWS; 4 - Build-Measure-Learn as an OODA Loop4.1 WHAT IS AN OODA LOOP?4.2 BUILDING FOR THE LOOP; 4.3 MEASURING DURING THE LOOP; 4.4 LEARNING FROM THE LOOP; 4.5 CATALOG PULL PLATFORM CASE STUDY: BML LOOPS; 5 - Innovation Accounting and Francis Taylor; 5.1 INNOVATION ACCOUNTING VERSUS FINANCIAL ACCOUNTING; 5.2 KEY CONCEPTS OF INNOVATION ACCOUNTING; 5.3 KNOWLEDGE STOCKS VERSUS KNOWLEDGE FLOWS; 5.4 FRANCIS TAYLOR AND THE LIBRARY'S BASELINE; 5.5 ACCOUNTING FOR INTRALIBRARY LOAN USING THE JUST-IN-TIME PRINCIPLE; 5.6 CATALOG PULL PLATFORM CASE STUDY: ESTABLISHING TUTT LIBRARY'S BASELINE; 6 - Defining Hypothesis and Managing Complexity6.1 WHAT IS A HYPOTHESIS?6.2 BUSINESS MODEL CANVAS; 6.2.1 Key Partners; 6.2.2 Key Activities; 6.2.3 Key Resources; 6.2.4 Cost Structure; 6.2.5 Value Propositions; 6.2.6 Customer Segments; 6.2.7 Customer Relationships; 6.2.8 Channels; 6.2.9 Revenue Streams; 6.3 FROM BUSINESS MODEL CANVAS TO DEFINING HYPOTHESIS; 6.3.1 Diagramming and Visualizing Hypotheses; 6.4 MANAGING COMPLEXITY THROUGH LEAN PRINCIPLES; 6.5 CONTINUOUS IMPROVEMENT AND INTEGRATION THROUGH STANDARDIZATION OF LIBRARY OPERATIONS; 6.6 MUDA, MURI, AND MURA6.6.1 Eliminating Waste, Avoiding Overextending, and Smoothing Variable Workflows6.7 CATALOG PULL PLATFORM CASE STUDY: TUTT LIBRARY BUSINESS MODEL CANVAS FOR ITS TIGER CATALOG; 6.7.1 Key Activities and Key Partners; 6.7.2 Key Resources and Cost Structures; 6.7.3 Value Propositions, Customer Segments, and Customer Relationships; 6.7.4 Channels and Revenue Streams; 7 - Actionable Metrics from Patron Activity; 7.1 ACTIONABLE METRICS FROM THE BUILD-MEASURE-LEARN CYCLE; 7.2 LIBRARY PATRON ACTIVITY AS A LIBRARY ACTION METRIC; 7.3 THE MYTH OF THE MONOLITHIC LIBRARY PATRON7.4 THE LONG TAIL OF LIBRARY COHORTSThis book provides a guide to the process and approach necessary to manage product development. It provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change.Chandos information professional series.Library administrationLibrary administration.658.51Nelson Jeremy1558517Nelson JeremyMiFhGGMiFhGGBOOK9910797802303321Becoming a lean library3822983UNINA