03893nam 2200541 450 991079599700332120230919202846.01-63742-304-7(MiAaPQ)EBC29423598(Au-PeEL)EBL29423598(CKB)24342539600041(BIP)084062523(EXLCZ)992434253960004120230919h20222023 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierService in the AI era science, logic, and architecture perspectives /Jim Spohrer [and three others]1st ed.New York, NY :Business Expert Press, LLC,[2022]©20231 online resource (156 pages)Print version: Spohrer, Jim Service in the AI Era New York : Business Expert Press,c2022 9781637423035 Includes bibliographical references and index.Cover -- Halftitle -- Title -- Copyright -- Description -- Contents -- Acknowledgments -- Prologue -- Introduction -- Part I: Service in the AI Era -- Chapter 1: Foundations of AI: Automation and Augmentation -- Chapter 2: Service Robots and Platform Society -- Chapter 3: Questions -- Part II: Science -- Chapter 4: Foundations of the Sciences -- Chapter 5: Service Science -- Chapter 6: Questions -- Part III: Logic -- Chapter 7: Foundations of Logics and Dominant Logics -- Chapter 8: Service-Dominant Logic -- Chapter 9: Questions -- Part IV: Architecture -- Chapter 10: Foundations of Architectures and Dominant Architectures -- Chapter 11: Service Dominant Architecture -- Chapter 12: Questions -- Service in the AI Era Revisited -- Conclusion -- End Notes -- References -- About the Authors -- Index -- Adpage -- Backcover.Are you prepared for the coming AI era? AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today's use of early-stage AI for automation and augmentation, and essential elements of service science, service-dominant (S-D) logic, and Service Dominant Architecture (SDA). Ultimately improved service for all is possible with human-level AI and digital twins - but requires investing wisely in better models: Better models of the world both complex natural and social systems (science), better mental-models in people to improve interactions (logic), better cultural and structural models of organizations to improve change (architecture), and better trusted and responsible AI models. The service innovation community studies and builds better models to improve interactions and change in business and society. The book challenges all responsible actors - individuals, businesses, universities, and governments - to invest systematically and wisely to upskill with AI (the X+AI vision). The service innovation community is a growing transdiscipline harnessing all disciplines to become better T-shaped professionals. Extensive end notes, bibliography, and index are provided.Artificial intelligenceMoral and ethical aspectsPower (Philosophy)TechnologySocial aspectsBusinessBusiness & EconomicsArtificial intelligenceMoral and ethical aspects.Power (Philosophy)TechnologySocial aspects.005.7Spohrer Jim1571205Maglio Paul P.Vargo Stephen L.Warg MarkusMiAaPQMiAaPQMiAaPQBOOK9910795997003321Service in the AI era3845467UNINA