05565oam 22004933 450 991079583320332120220831085742.09780470498101(electronic bk.)9780470281673(MiAaPQ)EBC469348(Au-PeEL)EBL469348(CaPaEBR)ebr10341601(CaONFJC)MIL231409(OCoLC)476750340(EXLCZ)991768414210004120220831d2009 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierValue Based Health Care Linking Finance and Quality1st ed.Hoboken :John Wiley & Sons, Incorporated,2009.©2010.1 online resource (227 pages)Print version: Dlugacz, Yosef D. Value Based Health Care Hoboken : John Wiley & Sons, Incorporated,c2009 9780470281673 Value Based Health Care: Linking Finance and Quality -- CONTENTS -- FIGURES AND TABLES -- PREFACE -- ACKNOWLEDGMENTS -- THE AUTHOR -- INTRODUCTION -- PART 1: BASIC PRINCIPLES OF QUALITY MANAGEMENT -- CHAPTER 1: DRIVERS OF CHANGE -- LEARNING OBJECTIVES -- EXTERNAL DRIVERS -- INTERNAL DRIVERS -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 2: IMPROVING PATIENT SAFETY -- LEARNING OBJECTIVES -- UNDERSTANDING QUALITY MEASURES -- WORKING WITH QUALITY INFORMATION -- MEASURING VALUE -- ASKING QUESTIONS VIA DATA -- PRESENTING RESULTS -- EFFECTIVE COMMUNICATION IMPROVES PATIENT SAFETY -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 3: FOCUS ON THE PATIENT -- LEARNING OBJECTIVES -- EFFECTIVE COMMUNICATION AND PATIENT-FOCUSED CARE -- HANDOFF INFORMATION TRANSFER -- SBAR -- BARRIERS TO EFFECTIVE COMMUNICATION -- STRATEGIES TO REDUCE BARRIERS -- CARE AND COMMUNICATION GUIDELINES -- PATIENT EDUCATION -- NEAR-MISS REPORTING -- CHRONIC DISEASE MANAGEMENT -- TASK FORCES -- PATIENT RIGHTS AND RESPONSIBILITIES -- COMPASSIONATE CARING -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 4: UNDERSTANDING PROCESSES, OUTCOMES, AND COSTS -- LEARNING OBJECTIVES -- SOME EVENTS SHOULD NEVER OCCUR -- LEADERS' ROLE IN GOOD OUTCOMES -- PHYSICIANS' ROLE IN GOOD OUTCOMES -- FINANCIAL VALUE OF GOOD OUTCOMES -- CHANGING THE TRADITIONAL CULTURE -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- PART 2: GETTING DOWN TO BUSINESS -- CHAPTER 5: THE VALUE OF PREVENTION -- LEARNING OBJECTIVES -- THE PROMOTION OF PREVENTION -- THE PROBLEMS WITH PREVENTION -- THE PATIENT'S ROLE -- PREVENTION MEASURES -- REGULATORY GROUPS' ROLE IN PREVENTION -- DATA'S ROLE IN PROMOTING PREVENTION -- MANAGEMENT OF CHRONIC CONDITIONS -- PREVENTION IN AMBULATORY CARE -- PROACTIVE PREVENTION IN THE HOSPITAL -- NATIONAL PATIENT SAFETY GOALS -- TECHNOLOGY AND PREVENTION -- SUMMARY.KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 6: THE COST OF SENTINEL EVENTS -- LEARNING OBJECTIVES -- CHANGING THE INCIDENT ANALYSIS FRAMEWORK -- THE VALUE OF ROOT CAUSE ANALYSIS -- MONITORING BEHAVIORAL HEALTH -- ELIMINATING NEVER EVENTS -- IMPROVING ERROR REPORTS -- QUALITY MANAGEMENT'S ROLE IN CONTROLLING ADVERSE EVENTS -- THE TRADITIONAL HIERARCHY LEADS TO ERRORS -- THE ECONOMICS OF MALPRACTICE -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 7: MANAGING EXPENSES IN A HIGH-RISK ENVIRONMENT -- LEARNING OBJECTIVES -- IMPROVING COST IN THE ICU -- MATCH THE RESOURCES TO THE PATIENT -- END-OF-LIFE CARE -- SUSTAINING CHANGE -- IMPROVING OPERATING ROOM EFFICIENCY -- IMPROVING OVERSIGHT -- MANAGING THROUGHPUT -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 8: IMPROVING COMMUNICATION AND ESTABLISHING TRUST -- LEARNING OBJECTIVES -- DEVELOPING TRUST -- THE ROLE OF QUALITY MANAGEMENT IN INCREASING TRUST -- TRANSPARENCY, TRACERS, AND TRUST -- ESTABLISHING A COMMON LANGUAGE -- SUSTAINING CHANGE -- MONITORING CARE -- ASSESSING COMPETENCY -- THE ROLE OF REGULATORY REQUIREMENTS IN ENSURING COMPETENCY -- MEDICAL STAFF CREDENTIALING -- OBJECTIFYING COMPETENCY -- STAFFING EFFECTIVENESS -- PROMOTING COMPETENCY -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 9: PROMOTING A SAFE ENVIRONMENT OF CARE -- LEARNING OBJECTIVES -- COMMUNICATION ACROSS DISCIPLINES -- WORKING TOGETHER TO IDENTIFY AND SOLVE PROBLEMS -- IMPROVING PROCESSES -- MONITORING SAFETY -- ENSURING ACCOUNTABILITY -- MAINTAINING A SAFE ENVIRONMENT -- ESTABLISHING OVERSIGHT -- COMMUNICATING ABOUT SAFETY -- ASSESSING AND IMPROVING THE ENVIRONMENT -- SUMMARY -- KEY TERMS -- THINGS TO THINK ABOUT -- CHAPTER 10: CONCLUSION -- REFERENCES -- USEFUL WEB SITES -- CENTERS FOR MEDICARE AND MEDICAID SERVICES -- CMS HOSPITAL COMPARE -- CMS VALUE-DRIVEN HEALTH CARE.COMMITTEE TO REDUCE INFECTION DEATHS -- INSTITUTE FOR HEALTHCARE IMPROVEMENT -- JOINT COMMISSION -- LEAPFROG GROUP -- INDEX.The Author Yosef D. Dlugacz, PhD, is senior vice president and chief of Clinical Quality, Education, and Research, Krasnoff Quality Management Institute, a division of the North Shore-Long Island Jewish Health System.Medical care -- United States -- Quality controlMedical economicsElectronic books.Medical care -- United States -- Quality control.Medical economics.362.1068/1Dlugacz Yosef D1507506MiAaPQMiAaPQMiAaPQ9910795833203321Value Based Health Care3745425UNINA