02191oam 2200529 450 991079284660332120190911112721.01-62656-896-0(OCoLC)982452522(MiFhGG)GVRL98HZ(EXLCZ)99371000000115259720170327h20172017 uy 0engurun|---uuuuatxtrdacontentcrdamediacrrdacarrierBreaking through gridlock the power of conversation in a polarized world /Jason Jay, Gabriel GrantFirst edition.OaklandBerrett-Koehler PublishersOakland, California :Berrett-Koehler Publishers,[2017]�20171 online resource (xxii, 216 pages) illustrationsBK life bookGale eBooks1-62656-895-2 Includes bibliographical references and index.1. How we get stuck : breakdowns in conversation -- 2. (In)authenticity : the key to getting unstuck -- 3. Know what you bring : the hidden baggage of conversations -- 4. Locate the bait : what we gain when conversations lose -- 5. Dare to share : moving past the talking points -- 6. Start talking : bringing conversations back to life -- 7. Embrace the tension : how our differences can make a difference -- 8. Widen the circle : building inclusive movements.This book offers advocates and aspiring change agents steps for opening the lines of communication when difficult or contentious conversations get stuck.BK life book.A BK life bookBreaking Through Gridlock Interpersonal communicationInterpersonal conflictConversationInterpersonal communication.Interpersonal conflict.Conversation.302.34/6Jay Jason J.1566910Grant Gabriel1980-MiFhGGMiFhGGBOOK9910792846603321Breaking through gridlock3837886UNINA