05375nam 2200673Ia 450 991079233580332120230120011524.01-282-52616-297866125261690-08-095900-8(CKB)2670000000017112(EBL)534870(OCoLC)635292683(SSID)ssj0000415117(PQKBManifestationID)11304556(PQKBTitleCode)TC0000415117(PQKBWorkID)10409117(PQKB)11544250(MiAaPQ)EBC534870(Au-PeEL)EBL534870(CaPaEBR)ebr10378827(CaONFJC)MIL252616(EXLCZ)99267000000001711220090929d2010 uy 0engur|n|---|||||txtccrCrew resource management[electronic resource] /[edited by] Barbara G. Kanki, Robert L. Helmreich, José Anca2nd ed.Amsterdam ;Boston Academic Press/Elsevierc20101 online resource (525 p.)Description based upon print version of record.0-08-057204-9 0-12-374946-8 Includes bibliographical references and index.Front Cover; Crew ResourceManagement; Copyright; Contents; Foreword; Preface; PART 1The Nature of CRM; Chapter 1Why CRM? Empirical and Theoretical Bases of Human Factors Training; Introduction; 1.1The Evolution and Growth of CRM; 1.2The Single-Pilot Tradition in Aviation; 1.3Human Error in Flight Operations; 1.4Group Processes and Performance in the Aviation Environment; 1.5Theoretical Leveraging of CRM Training; 1.6The Evolution of CRM Training; 1.7CRM and Traditional Management Development Training; 1.8Research Findings; 1.9Open Issues for Research; 1.10Conclusions; 1.11CRM ReduxChapter 2Teamwork and Organizational FactorsIntroduction; 2.1Updating the Definition of CRM; 2.2Teamwork Redefined; 2.3Traits of a Good Team; 2.4Errors; 2.5Standard Operating Procedures (SOPs); 2.6Organizational Factors; 2.7Developing SOPs; 2.8Safety Cultures and Organizations; 2.9Safety Culture; 2.10Summary; Chapter 3Crews as Groups: Their Formation and their Leadership; 3.1Individual Versus Crew Orientation; 3.2Crews, Groups and Teams; 3.3Group Process and Leverage; 3.4Leadership; 3.5Leadership at Formation: A Critical Leverage Point; 3.6Group Shells3.7Implications for Effective Crew Leadership3.8Conclusion; Chapter 4Communication and Crew Resource Management; Introduction; 4.1torical View of Communication and Flight Safety; 4.2Functions of Communication; 4.3Issues and Advances in Communication; 4.4Summary; Chapter 5Flight Crew Decision-Making; Introduction; 5.1Aviation Decision-Making; 5.2What Factors Make Decisions Difficult?; 5.3Behaviors that Characterize Effective Crew Decision-Making; 5.4Can We Train Crews to Make Better Decisions?; 5.5Conclusions: The Future of Aviation Decision-MakingChapter 6CRM (Non-Technical) Skills - Applications for and Beyond the Flight DeckIntroduction; 6.1Pilots' Non-Technical Skills (NOTECHS); 6.2esthetists' Non-Technical Skills (ANTS); 6.3Non-Technical Skills for Surgeons (NOTSS); 6.4Scrub Practitioners' List of Intra-operative Non-Technical Skills (SPLINTS); 6.5Nuclear Power Control Room Teams; 6.6Systems Analysts: Non-Technical Skills for Critical Incident Management; 6.7Domain Specificity; 6.8Individuals or Teams?; 6.9Basic Teaching of Non-Technical SkillsnbspConcepts; 6.10Not Just for Crises; 6.11Where Angels Fear to TreadPART 2CRM Training ApplicationsChapter 7The Design, Delivery and Evaluation of Crew Resource Management Training; Introduction; 7.1What is Training Evaluation?; 7.2Why is Evaluation of CRM Training Necessary?; 7.3How has CRM Training been Evaluated in the Past?; 7.4How Should CRM Training be Assessed innbspthe Future?; 7.5Concluding Remarks; Chapter 8Line Oriented Flight Training (LOFT).The Intersection of Technical and Human Factor Crew Resource Management (CRM) Team Skills; 8.1The Beginning; 8.2Discussion of Relevant Research; 8.3Definition and Description of LOFT8.4Essential Features of LOFTCrew (or Cockpit) Resource Management training originated from a NASA workshop in 1979 that focused on improving air safety. The NASA research at that time found the primary cause of the majority of aviation accidents to be human error, and further showed the main problems to be failures of interpersonal communication, leadership, and decision making in the cockpit. By the time of publication of our first edition of CRM, was celebrated as the convergence of a concept, an attitude and a very practical approach to pilot training. Equally important was the convergence and enthusiastic support ofFlight trainingAeronauticsHuman factorsFlight training.AeronauticsHuman factors.629.13252Kanki Barbara G.1948-1514496Helmreich Robert L1514497Anca José M1512969MiAaPQMiAaPQMiAaPQBOOK9910792335803321Crew resource management3749673UNINA