00850nam0 2200277 450 00000063120050630115100.088-238-0428-0--------d1997----km-y0itay50------baitaITElementi di economia e gestione delle impreseSergio Pivato, Andrea GilardoniMilanoEGEA1997c445 p.24 cmLezioni e letture352001Lezioni e lettureImpreseGestioneImpreseInternazionalizzazione658Pivato,Sergio460520Gilardoni,Andrea114283IT UNIPARTHENOPE RICA UNIMARC000000631NAVA1658-E/113369320000211Elementi di economia e gestione delle imprese878150UNIPARTHENOPE02987nam 2200661 a 450 991045139980332120200520144314.00-8389-9895-X0-8389-9809-7(CKB)1000000000345658(EBL)252263(OCoLC)70067701(SSID)ssj0000131965(PQKBManifestationID)11134988(PQKBTitleCode)TC0000131965(PQKBWorkID)10027556(PQKB)10095315(MiAaPQ)EBC3001608(MiAaPQ)EBC252263(Au-PeEL)EBL3001608(CaPaEBR)ebr10194650(OCoLC)923563728(Au-PeEL)EBL252263(OCoLC)935229109(EXLCZ)99100000000034565820040809d2005 uy 0engur|n|---|||||txtccrCreating the customer-driven library[electronic resource] building on the bookstore model /Jeannette WoodwardChicago American Library Association20051 online resource (258 p.)Description based upon print version of record.0-8389-0888-8 Includes bibliographical references and index.Contents; Introduction; Chapter 1 - Why Bookstores Are So Appealing; Chapter 2 - Comparing Libraries and Bookstores; Chapter 3 - Focusing on the Bottom Line; Chapter 4 - Valuing Customer Service; Chapter 5 - Identifying Customer Needs; Chapter 6 - When the System Crashes; Chapter 7 - One Library, One Goal; Chapter 8 - What's All This about Ambience?; Chapter 9 - The Art of Display; Chapter 10 - Finding Their Way; Chapter 11 - Marketing Our Wares; Chapter 12 - Creating Promotional Materials; Chapter 13 - Serving the Library's E-patrons; Chapter 14 - Generating Publicity for the LibraryChapter 15 - Food and Drink in the LibraryChapter 16 - Finding the Time and the Money; Conclusion; Index; Aiming to help libraries market their services using low-cost or no-cost techniques, Woodward shares practical lessons for any library's revitalization inspired by the success of mega bookstores. Bookstores focus on the customer, and libraries need to take a page from their book.Public services (Libraries)LibrariesSpace utilizationSocial aspectsLibrariesMarketingLibrariesPublic relationsElectronic books.Public services (Libraries)LibrariesSpace utilizationSocial aspects.LibrariesMarketing.LibrariesPublic relations.021.7Woodward Jeannette A882356MiAaPQMiAaPQMiAaPQBOOK9910451399803321Creating the customer-driven library2445032UNINA03863nam 2200589 a 450 991079229770332120230803023852.01-118-74899-91-118-74896-4(CKB)2560000000103652(EBL)1211899(SSID)ssj0001168670(PQKBManifestationID)11665297(PQKBTitleCode)TC0001168670(PQKBWorkID)11145341(PQKB)10299155(MiAaPQ)EBC1211899(Au-PeEL)EBL1211899(CaPaEBR)ebr10719135(OCoLC)851315967(EXLCZ)99256000000010365220130621d2013 uy 0engurnnu---|u||utxtccrStandards of practice in construction specifying[electronic resource]Dennis J. Hall, Nina M. GiglioHoboken, N.J. Wileyc20131 online resource (173 p.)Description based upon print version of record.1-118-74893-X Cover; Title Page; Copyright Page; List of Titles; Table of Contents; SPECIFICATION PRACTICES; Chapter 1. Language: Originally Chapter 2 of The CSI Construction Specifications Practice Guide; Chapter 2. Methods: Originally Chapter 3 of The CSI Construction Specifications Practice Guide; Chapter 3. Notations: Originally Chapter 7 of The Architect's Guide to the U.S. National CAD Standard; FORMATS; Chapter 4. Formats: Originally Chapter 4 of The CSI Construction Specifications Practice GuideChapter 5. Master Format 2012 Update - Level 2 Numbers and Titles: Master Format® Numbers and Titles are published by the Construction Specifications Institute (CSI) and Construction Specifications Canada (CSC), used with permission from CSI, 2013Chapter 6. Page Format: Page Format Example from Section FormatTM /Page FormatTM is published by the Construction Specifications Institute (CSI) and Construction Specifications Canada (CSC), used with permission from CSI, 2013Chapter 7. PPD Format: Excerpt and Example from PPD FormatTM is published by the Construction Specifications Institute (CSI), used with permission from CSI, 2013 SPECIFICATIONS USE DURING CONSTRUCTION ADMINISTRATION; Chapter 8. Submittals: Originally Chapter 5 of The CSI Construction Contract Administration Practice Guide; RESOURCES; Chapter 9. Website Resources; Chapter 10. AIA Contract Documents: Originally Chapter 17 of The Architect's Handbook of Professional Practice. 14th Edition.; SAMPLES; Chapter 11. Outline Specification; Chapter 12. Short Form SpecificationChapter 13. Certification and Seals PagesChapter 14. AddendumConstruction Specifications provide critical information necessary to convey the design intent of the Architect and the legally enforceable contract requirements. Many factors must be considered by the Architect in the development of written construction documents, including project delivery method, project ownership, sustainability, and code requirements. This companion guide to the 2013 AIA National Convention Presentation "Architect's Guide to Construction Specifications" provides excerpts from important industry publications regarding the preparation of construction documents. ..BuildingsSpecificationsStandards, EngineeringBuildingsStandards, Engineering.692.3Hall Dennis G1569864Construction Specifications Institute.American Institute of Architects.MiAaPQMiAaPQMiAaPQBOOK9910792297703321Standards of practice in construction specifying3843032UNINA