02731nam 2200625 450 991079120330332120230126205306.00-85725-996-20-85725-997-0(CKB)2550000001227662(EBL)880818(SSID)ssj0001145981(PQKBManifestationID)12402859(PQKBTitleCode)TC0001145981(PQKBWorkID)11124097(PQKB)10431428(MiAaPQ)EBC880818(OCoLC)1183030110(FlNmELB)ELB130898(EXLCZ)99255000000122766220150512d2012 uy| 0engur|n|---|||||txtccrImproving personal and organisational performance in social work /Jane HolroydLos Angeles :SAGE,2012.1 online resource (169 p.)Post-qualifying social work"Leadership and management handbooks"--Cover.0-85725-995-4 1-4462-5674-X Includes bibliographical references and index.Cover; Contents; List of figures; List of tables; List of activities; Foreword; About the author; Acknowledgements; Introduction; Part 1 - Understanding thoughts and behaviours; Section 1 Starting with self; Section 2 How to understand our thoughts; Section 3 The process of behaviour; Section 4 Creating positive mind solutions; Section 5 Representational systems and words; Section 6 Anchoring; Part 2 Becoming an exquisite communicator; Section 7 Understanding communication; Section 8 Advanced questioning skills model; Part 3 Effective influencing and motivating othersSection 9 Persuasive languageSection 10 Motivational language; Part 4 Leading self; Section 11 Understanding and enhancing thought processes; Section 12 Reframing; Section 13 Setting well-formed outcomes; Appendix; References; Suggested further reading; IndexAn introduction to performance management for social workersPost-qualifying social work practice.Social servicePracticeSocial work administrationSocial workersAchievement motivationSocial servicePractice.Social work administration.Social workers.Achievement motivation.361.32Holroyd Jane1520144MiAaPQMiAaPQMiAaPQBOOK9910791203303321Improving personal and organisational performance in social work3758669UNINA