02870nam 2200649 450 991079119180332120230803221513.00-8157-2528-0(CKB)2550000001309549(EBL)1699113(OCoLC)881023281(SSID)ssj0001222170(PQKBManifestationID)11797083(PQKBTitleCode)TC0001222170(PQKBWorkID)11194201(PQKB)11001436(MiAaPQ)EBC1699113(MdBmJHUP)muse27881(Au-PeEL)EBL1699113(CaPaEBR)ebr10876763(CaONFJC)MIL615134(EXLCZ)99255000000130954920140623h20142014 uy 0engur|n|---|||||txtccrThe performanceStat potential a leadership strategy for producing results /Robert D. BehnWashington, District of Columbia :Brookings Institution Press :Ash Center for Democratic Governance and Innovation, Harvard University,2014.©20141 online resource (434 p.)Innovative Governance in the 21st CenturyIncludes index.0-8157-2527-2 1-306-83883-5 Includes bibliographical references and index.Front Cover; Title Page; Copyright Information; Table of Contents; Acknowledgments: Years in the Making, a Cast of Thousands; Preface; CompStat and Its PerformanceStat Progeny; Searching for PerformanceStat; Clarifying PerformanceStat; Distinguishing CompStat's Impact; Committing to a Purpose; Establishing Responsibilities Plus Discretion; Distinguishing PerformanceStat's Effects; Collecting the Data; Analyzing and Learning from the Data; Conducting the Meetings; Carrying Out the Feedback and Follow-Up; Creating Organizational Competence and CommitmentLearning to Make the Necessary AdaptationsThinking about Cause and Effect; Appreciating Leadership's Causal Behaviors; Making the Leadership Commitment; Appendix A; Appendix B; Appendix C; Appendix D; Notes; Index; Back CoverInnovative governance in the 21st century.Organizational changeUnited StatesPublic administrationUnited StatesAdministrative agenciesUnited StatesManagementPolitical planningUnited StatesOrganizational changePublic administrationAdministrative agenciesManagement.Political planning351.73Behn Robert D.1034600MiAaPQMiAaPQMiAaPQBOOK9910791191803321The performanceStat potential3818093UNINA