02692nam 2200673 450 991079059160332120200520144314.01-4422-2136-4(CKB)2550000001111125(EBL)1352223(OCoLC)856932841(SSID)ssj0000982969(PQKBManifestationID)12467098(PQKBTitleCode)TC0000982969(PQKBWorkID)10986881(PQKB)10952048(MiAaPQ)EBC1352223(Au-PeEL)EBL1352223(CaPaEBR)ebr10754420(CaONFJC)MIL511017(EXLCZ)99255000000111112520130516d2013 uy 0engur|n|---|||||txtccrCabin pressure African American pilots, flight attendants, and emotional labor /Louwanda EvansLanham :Rowman & Littlefield Publishers, Inc.,[2013]©20131 online resource (175 p.)Perspectives on a Multiracial AmericaDescription based upon print version of record.1-4422-2135-6 1-299-79766-0 Includes bibliographical references and index.Introduction -- Trapped at 30,000 feet: infiltrating white space -- On display at all times: flight attendants -- Emotional labor and systemic racism -- The emotional labor of coping and resistance -- Conclusion.From African American pilots being asked to carry people's luggage to patrons refusing drinks from black flight attendants, Cabin Pressure demonstrates that racism is still very much alive in the "friendly skies." The book draws on interviews with African Americans in the flight industry to examine the emotional labor involved in a business that offers prestige, but also a history that excludes people of color.Perspectives on a Multiracial AmericaAirlinesUnited StatesEmployeesAfrican American professional employeesRacismUnited StatesAfrican American air pilotsFlight attendantsUnited StatesRace relationsAirlinesEmployees.African American professional employees.RacismAfrican American air pilots.Flight attendants.331.6/396073Evans Louwanda1975-1544731MiAaPQMiAaPQMiAaPQBOOK9910790591603321Cabin pressure3799166UNINA