05928nam 2200769 450 991078815090332120230807205139.090-272-6909-2(CKB)2670000000601746(EBL)1987945(SSID)ssj0001438604(PQKBManifestationID)12623857(PQKBTitleCode)TC0001438604(PQKBWorkID)11378425(PQKB)11012428(PQKBManifestationID)16036753(PQKB)22694017(MiAaPQ)EBC1987945(DLC) 2014042993(Au-PeEL)EBL1987945(CaPaEBR)ebr11041578(CaONFJC)MIL751369(OCoLC)894149570(EXLCZ)99267000000060174620150416h20152015 uy 0engur|n|---|||||txtccrProducing and managing restricted activities avoidance and withholding in institutional interaction /edited by Fabienne H. G. Chevalier, University of Nottingham ; John Moore, Olivet CollegeAmsterdam, The Netherlands ;Philadelphia, Pennsylvania :John Benjamins Publishing Company,2015.©20151 online resource (388 p.)Pragmatics & Beyond New Series,0922-842X ;Volume 255Description based upon print version of record.90-272-5660-8 1-336-20083-9 Includes bibliographical references and indexes.Producing and Managing Restricted Activities; Editorial page; Title page; LCC data; Table of contents; Producing and managing restricted activities: An introduction to avoidance and withholding in instit; 1. Overview; 2. Methodological and theoretical background; 3. Prior work on avoidance; 4. Terminological issues in the CA literature; 5. Situating the collection; References; Assessments, interrogatives, and semi-scripted talk in managing a restriction on advising; 1. Introduction; 2. The management of advice in institutional interactions; 3. Interrogatives in institutional interactions4. Assessments as advice5. About the data; 6. Analysis; 7. Discussion; 8. Conclusion; Acknowledgements; References; Avoiding giving advice in telephone counselling for children and young people: Empowerment as practi; 1. Introduction; 2. Problem presentation and the relevance of help; 3. Minimising normativity and asymmetry in proposing solutions; 4. Focusing on the 'teller and her experiences' in managing advice and advice resistance; 5. Pursuing client engagement; 6. Inviting (re-)assessment; 7. Attributing ownership of ideas to the client8. Avoiding giving advice: Empowerment as practical actionAcknowledgements; References; Withholding explicit assessments in tourist-office talk; 1. Introduction; 2. Data; 3. Previous work on assessments; 4. Withholding explicit assessments in tourist-office talk; 5. Discussion; References; "But whose side are you on?" Doing being independent in telephone-mediated dispute resolution; 1. Introduction; 2. Affiliation, troubles talk and complaints; 3. Independence and institutional talk-in-interaction; 4. The institutional context of the present study5. Independent dispute resolution in practice6. Responding to the initial formulation of trouble; 7. Explanation of the service as independent; 8. Launching institutionally relevant actions; 9. Acknowledging emotional displays; 10. Affiliation prior to call closing; 11. Discussion; References; "Don't tell him just help him": Restricted interactional activity during a classroom writing lesson; 1. Introduction; 2. The data; 3. Analysis; 4. Discussion; 5. Conclusion; References; "I'll suggest that to your doctor": Managing interactional restrictions to treatment provision in se; 1. Introduction2. Treatment discussions in healthcare encounters3. Analysis; 4. Discussion: Managing restricted interactional practices in the obesity clinic; Acknowledgements; References; Linguistic and interactional restrictions in an outpatient clinic: The challenge of delivering the d; 1. Introduction; 2. The data; 3. Conclusions; References; Responses to indirect complaints as restricted activities in Therapeutic Community meetings; 1. Introduction; 2. Data; 3. Ignoring a resident's turn carrying a complaint; 4. Avoiding attending the complaint-components of a resident's turn; 5. Summary and comment6. Disaffiliating with a resident's complaintPrevious studies of clinical settings show that patients exhibit an orientation towards an institutional restriction against them proposing treatment solutions for their medical condition. In this paper we demonstrate how that restriction is relaxed in a particular clinical setting, that of audiology. Focusing on video-recorded interactions in a Danish audiology clinic, we show how patients freely offer suggestions for their own treatment, even in cases where a treatment solution has already been provided by the audiologist. We further illustrate how audiologists respond to patients' treatmentPragmatics & beyond new series ;Volume 255.SublanguageConversation analysisVerbal behaviorCommunication in human servicesCommunication in medicineSublanguage.Conversation analysis.Verbal behavior.Communication in human services.Communication in medicine.302.3/5Chevalier Fabienne H. G.Moore JohnMiAaPQMiAaPQMiAaPQBOOK9910788150903321Producing and managing restricted activities3709557UNINA