02229nam 22006013u 450 991078709880332120210108170225.01-64055-074-71-56793-749-7(CKB)3710000000226957(EBL)3301790(SSID)ssj0001335582(PQKBManifestationID)12546902(PQKBTitleCode)TC0001335582(PQKBWorkID)11287715(PQKB)11499338(MiAaPQ)EBC3301790(EXLCZ)99371000000022695720160215d2013|||| u|| |engur|n|---|||||txtccrInspired to Change[electronic resource] Improving Patient Care One Story at a TimeChicago Health Administration Press20131 online resource (323 p.)ACHE management series Inspired to changeDescription based upon print version of record.1-56793-613-X Additional Praise for; Contents; Foreword; Preface; Introduction; Chapter 1 The Wisdom of Stories ; Chapter 2 Relying on Trust and Faith ; Chapter 3 Going Above and Beyond Expectations ; Chapter 4 Looking Back with Regret ; Chapter 5 The Interaction ; Chapter 6 An Open Invitation to Partner ; Chapter 7 A Little Caring Goes a Long Way ; Chapter 8 The Stress of Illness ; Chapter 9 A Day in the Life of a Hospital ; Chapter 10 Making Healthcare Better ; About the EditorPhysician and patientCareInterpersonal relationsPatientsNarrative medicineProfessional-Patient RelationsPatient CarePersonal Narrative.Physician and patientCareInterpersonal relationsPatientsNarrative medicineProfessional-Patient RelationsPatient Care610Health Administration Press1579979AU-PeELAU-PeELAU-PeELBOOK9910787098803321Inspired to Change3860459UNINA