02540nam 2200661 450 991078706050332120231206212622.01-4597-2876-91-4597-2875-0(CKB)3710000000240460(EBL)1637056(SSID)ssj0001400884(PQKBManifestationID)12547015(PQKBTitleCode)TC0001400884(PQKBWorkID)11344794(PQKB)10231657(CEL)447357(OCoLC)895193239(CaBNVSL)slc00235237(Au-PeEL)EBL1637056(CaPaEBR)ebr11255141(OCoLC)885072455(VaAlCD)20.500.12592/4fsm73(MiAaPQ)EBC1637056(MiAaPQ)EBC3295363(EXLCZ)99371000000024046020141215h20142014 uy| 0engur|n|---|||||txtccrTouch five factors to growing and leading a human organization /Tod Maffin, Mark BlevisToronto :Dundurn Press,[2014]©20141 online resource (337 p.)1-4597-2874-2 Includes bibliographical references and index.1 A Letter to You From Us -- 2 The Five Factors -- 3 Touch Assessment -- 4 Leadership -- 5 Communications -- 6 Customer Service -- 7 Marketing -- 8 Web/Social -- 5 Human Resources -- 10 Legal -- 11 Another Letter to You From Us.For better or worse, digital business has fundamentally changed how organizations hire, market their services, and connect with stakeholders. The problem is, in an effort to use technology to connect more effectively, we have lost the humanity - that critical person-to-person connection. This book will show you how to restore that connection.Information resources managementIndustrial relationsEffect of technological innovations onManagement information systemsElectronic commerceInformation resources management.Industrial relationsEffect of technological innovations on.Management information systems.Electronic commerce.658.4/038Maffin Tod1494378Blevis MarkMiAaPQMiAaPQMiAaPQBOOK9910787060503321Touch3717829UNINA