02526nam 2200637Ia 450 991078628820332120230801230319.01-55570-845-51-55570-844-7(CKB)2670000000333080(EBL)1092945(SSID)ssj0000783488(PQKBManifestationID)11435682(PQKBTitleCode)TC0000783488(PQKBWorkID)10760300(PQKB)10431392(MiAaPQ)EBC1092945(Au-PeEL)EBL1092945(CaPaEBR)ebr10633979(OCoLC)845248626(EXLCZ)99267000000033308020120308d2012 uy 0engur|n|---|||||txtccrIM and SMS reference services for libraries[electronic resource] /Amanda Bielskas and Kathleen M. DreyerChicago ALA TechSource, an imprint of the American Library Associationc20121 online resource (122 p.)The tech set ;19Description based upon print version of record.1-55570-782-3 Includes bibliographical references and index.CONTENTS; FOREWORD; PREFACE; 1: INTRODUCTION; 2: TYPES OF SOLUTIONS AVAILABLE; 3: PLANNING; 4: SOCIAL MECHANICS; 5: IMPLEMENTATION; 6: MARKETING; 7: BEST PRACTICES; 8: METRICS; 9: DEVELOPING TRENDS; RECOMMENDED READING; INDEX; ABOUT THE AUTHORSUsers want real-time answers to their reference questions wherever and whenever they are. Increasingly, that means SMS and IM services. Providing those is easier than you might think!Tech set ;#19.Electronic reference services (Libraries)Mobile communication systemsLibrary applicationsInstant messagingText messages (Cell phone systems)Electronic reference services (Libraries)Mobile communication systemsLibrary applications.Instant messaging.Text messages (Cell phone systems)20Bielskas Amanda1974-1484224Dreyer Kathleen M.1972-1484225Library and Information Technology Association (U.S.)MiAaPQMiAaPQMiAaPQBOOK9910786288203321IM and SMS reference services for libraries3702787UNINA01837nas 2200421 n 450 99000888998040332120240229084427.00392-6869000888998FED01000888998(Aleph)000888998FED01000888998CNRP 0014412620090724b19791983km-y0itaa50------baitaITauu--------Aion. Annali del Seminario di Studi del Mondo Classico. Sezione linguistica1979-1983PisaGiardini editori e stampatori0010008899182001Annali. Istituto Orientale di Napoli. Sezione linguistica0010008889972001Aion. Annali del Dipartimento di Studi del Mondo Classico e del Mediterraneo Antico. Sezione linguisticaAion. Annali del Seminario di Studi del Mondo Classico. Sezione linguistica378880807Istituto universitario orientale.Seminario di studi del mondo classicoITACNP20090723http://acnp.cib.unibo.it/cgi-ser/start/it/cnr/dc-p1.tcl?catno=75878&person=false&language=ITALIANO&libr=&libr_th=unina1Biblioteche che possiedono il periodicoSE990008889980403321BRAU. Biblioteca di Ricerca di Area Umanistica1979-1983.ITALIA 181FLFBCFLFBCA.I.O.N96301UNINA866-01NA072 BRAU. Biblioteca di Ricerca di Area UmanisticaITALIA 181Piazza Bellini 56/60, 80133 Napoli (NA)(081) 2533948itacnp.cib.unibo.itACNP Italian Union Catalogue of Serialshttp://acnp.cib.unibo.it/cgi-ser/start/it/cnr/df-p.tcl?catno=75878&language=ITALIANO&libr=&person=&B=1&libr_th=unina&proposto=NO