04640oam 2200577 450 991078613020332120170523091606.01-4833-1542-81-4833-0998-31-4522-8198-X1-78268-875-71-4129-8779-2(OCoLC)830708809(MiFhGG)GVRL6MRF(EXLCZ)99267000000033907420121203d2013 uy 0engurun|---uuuuatxtccrThe SAGE handbook of conflict communication integrating theory, research, and practice /editors, John G. Oetzel, Stella Ting-ToomeySecond edition.Thousand Oaks :SAGE Publications,2013.1 online resource (xiii, 898 pages) illustrationsGale eBooksDescription based upon print version of record.1-4522-8197-1 Includes bibliographical references at the end of each chapters and indexes.Preface ; Acknowledgments ; Chapter 1 - Definitions and Approaches to Conflict and Communication ; Chapter 2 - Quantitative Methods for Conflict Communication Research ; Chapter 3 - Qualitative Research on Communication and Conflict ; Section 1 - Interpersonal Conflict ; Introduction to Interpersonal Conflict ; Chapter 4 - Emotion and Communication in Conflict Interaction ; Chapter 5 - Social Cognition and Conflict ; Chapter 6 - Conflict in Dating and Marital Relationships; Chapter 7 - Intimate Partner ViolenceChapter 8 - Family Conflict Communication ; Chapter 9 - It Happens in Real Life: The Complexities of Conflict and Mental Health Within Families ; Chapter 10 - Managing Conflict in a Competent Manner: A Mindful Look at Events That Matter ; Section 2 - Organizational Conflict ; Introduction to Organizational Conflict ; Chapter 11 - Negotiation ; Chapter 12 - Perspectives on Workgroup Conflict and Communication; Chapter 13 - Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A Thrice-Told Tale of Workplace Bullying ; Chapter 14 - Work-Life ConflictChapter 15 - Building Constructive Conflict Communities Through Conflict Resolution Education ; Chapter 16 - Conflict Management in Health Care Settings ; Chapter 17 - Systems Within Systems: Law, Management, and Participation-Based Conflict Management Systems Within Organizations; Section 3 - Community Conflict"; "Introduction to Community Conflict"; "Chapter 18 - Community Conflict, Ethics, and Civic Engagement"; "Chapter 19 - Environmental Conflict Communication"Chapter 20 - Trust in Community-Academic Research Partnerships: Increasing the Consciousness of Conflict and Trust Development ; Chapter 21 - Religion and Conflict: An Emerging Field of Inquiry ; Chapter 22 - Moral Conflict and Transcendent Communication ; Chapter 23 - Communities, Conflict, and the Design of Dialogic Conversations ; Section 4 - Intercultural/International Conflict ; Introduction to Intercultural/International Conflict ; Chapter 24 - The Identity Factor in Intercultural ConflictChapter 25 - Interracial and Interethnic Conflict and Communication in the United States ; Chapter 26 - Intercultural and Intergroup Conflict Resolution: Nonviolence and Middle Way Approaches ; Chapter 27 - Conflict in the Global Workplace ; Chapter 28 - Building Cultures of Peace: The Role of Intergroup Dialogue ; Chapter 29 - Culture-Based Situational Conflict Model: An Update and Expansion ; Chapter 30 - Transforming Intercultural Conflict Through the Context of Relationship ; Chapter 31 - Conflict Communication in Contexts: Organizing Themes and Future DirectionsThe means to express conflict is through communication, and the means to manage and address conflict is also via communication. This handbook emphasises constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.Handbook of conflict communicationConflict managementSocial conflictCommunication in the social sciencesConflict management.Social conflict.Communication in the social sciences.303.6Oetzel John G.Ting-Toomey StellaMiFhGGMiFhGGBOOK9910786130203321The SAGE handbook of conflict communication3786726UNINA