02499nam 2200577 a 450 991078598480332120161219111413.01-4522-3671-20-7619-2186-91-4522-2194-41-322-41304-5(CKB)2670000000260874(EBL)996391(OCoLC)809771849(SSID)ssj0000675575(PQKBManifestationID)12321643(PQKBTitleCode)TC0000675575(PQKBWorkID)10670068(PQKB)11395403(MiAaPQ)EBC996391(OCoLC)1007859692(StDuBDS)EDZ0000064176(EXLCZ)99267000000026087420120327d2001 fy| 0engur|||||||||||txtccrEngaging communication in conflict[electronic resource] systemic practice /Stephen W. Littlejohn, Kathy DomeniciThousand oaks, [Calif.] ;London SAGEc20011 online resource (xv, 240 p.)Description based upon print version of record.1-4522-2565-6 0-7619-2187-7 Includes bibliographical references (p. 229-232) and index.Cover; Contents; Preface; Part I - Basic Commitments; Chapter 1 - Constructing Conflict; Chapter 2 - Dialogue; Part II - Conflict in Small Systems; Chapter 3 - Mediating Private Disputes; Chapter 4 - Working with Groups and Teams; Part III - Moving to More Complex Systems; Chapter 5 - Constructing Conflict Management Systems; Chapter 6 - Large-Scale Interventions; Chapter 7 - Working with Public Issues; Part IV - Toward Better Social Worlds; Chapter 8 - A Conversation with Friends; Appendix - Principled Practice : On Theory-Based Intervention; Bibliography; Index; About the AuthorsThis book uses a communication perspective to address insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public issue management.Conflict managementCommunicationConflict management.Communication.303.69Littlejohn Stephen W1512464Domenici Kathy1512463StDuBDSStDuBDSBOOK9910785984803321Engaging communication in conflict3785671UNINA