02883nam 2200613 a 450 991078527660332120171026195700.00-472-09832-21-282-69758-797866126975860-472-02387-X10.3998/mpub.11924(CKB)2670000000040795(EBL)3414904(SSID)ssj0000414936(PQKBManifestationID)11299007(PQKBTitleCode)TC0000414936(PQKBWorkID)10396867(PQKB)11541378(MiU)10.3998/mpub.11924(MiAaPQ)EBC3414904(EXLCZ)99267000000004079520021226d2003 uy 0engur|n|---|||||txtccrCops, teachers, counselors stories from the front lines of public service /Steven Maynard-Moody and Michael MushenoAnn Arbor :University of Michigan Press,c2003.1 online resource (236 p.)Description based upon print version of record.0-472-06832-6 Includes bibliographical references (p. 205-213) and index.""Contents""; ""List of Stories""; ""Acknowledgments""; ""Part 1. Two Narratives of Street-Level Work""; ""1. Dealing with Faces""; ""2. State Agents, Citizen Agents""; ""3. Story Worlds, Narratives, and Research""; ""4. Physical and Emotional Spaces""; ""Part II. Enacting Identities in the Workplace and on the Streets""; ""5. Workers Unite: Occupational Identities and Peer Relations""; ""6. Organizational and Social Divisions among Street-Level Workers""; ""7. Putting a Fix on People: Identity, Conduct, and Street-Level Work""""Part III. Normative Decision Making: Moralities over Legalities""""8. Who are the Worthy? ""; ""9. Responding to the Worthy""; ""10. Street-Level Worker Knows Best""; ""11. Getting the Bad Guys""; ""12. Streetwise Workers and the Power of Storytelling""; ""Appendix A. Methodology""; ""Appendix B. Entry Interview""; ""Appendix C. Questionnaire and Exit Interview""; ""Appendix D. Story Cover Page""; ""Appendix E. Story Codes""; ""Notes""; ""References""; ""Index""Human services personnelUnited StatesSocial workersUnited StatesPoliceUnited StatesTeachersUnited StatesHuman services personnelSocial workersPoliceTeachers361Maynard-Moody Steven Williams1517136Musheno Michael Craig1517137Michigan Publishing (University of Michigan)MiUMiUBOOK9910785276603321Cops, teachers, counselors3754005UNINA