04433nam 2200733 a 450 991078508900332120230912123633.01-281-28484-X97866112848480-470-26261-3(CKB)1000000000410965(EBL)335749(OCoLC)647763265(SSID)ssj0000191643(PQKBManifestationID)11171452(PQKBTitleCode)TC0000191643(PQKBWorkID)10184723(PQKB)11452005(Au-PeEL)EBL335749(CaPaEBR)ebr10296336(CaONFJC)MIL128484(Au-PeEL)EBL7147427(CaSebORM)9780470184097(MiAaPQ)EBC335749(MiAaPQ)EBC7147427(EXLCZ)99100000000041096520071213d2008 uy 0engur|n|---|||||txtccrLeveraging the impact of 360-degree feedback[electronic resource] /John Fleenor, Sylvester Taylor, Craig Chappelow1st ed.San Francisco Pfeifferc20081 online resource (129 p.)Pfeiffer essential resources for training and HR professionals"An essential tools resource"--P. [4] of cover.0-470-18409-4 Includes bibliographical references (p. 85-91) and index.Leveraging the Impact of 360-Degree Feedback; Contents; Acknowledgments; Introduction; Chapter 1: The Purpose and Uses of 360-Degree Feedback; THE QUALITIES OF 360-DEGREE FEEDBACK; HOW THE CCL 360-DEGREE FEEDBACK PROCESS WORKS; WHY 360-DEGREE FEEDBACK IS NEEDED; THE IMPORTANCE OF MULTIPLE PERSPECTIVES; THE ROLE OF 360-DEGREE FEEDBACK IN THE LEADERSHIP DEVELOPMENT PROCESS; ADMINISTRATIVE VERSUS DEVELOPMENTAL USE OF 360-DEGREE FEEDBACK; IMPLICATIONS; Chapter 2: Implementing a 360-Degree Feedback Process; SETTING GOALS FOR 360-DEGREE FEEDBACK INITIATIVES; ASSESS ORGANIZATIONAL READINESSDESIGNING THE PROCESSSELECTING OR DESIGNING A 360-DEGREE FEEDBACK INSTRUMENT; STANDARDIZED OR CUSTOMIZED INSTRUMENTS; PREPARING THE PEOPLE INVOLVED; ADMINISTERING THE ASSESSMENT AND PROCESSING THE RESULTS; Chapter 3: Delivering Feedback; FACILITATING A GROUP FEEDBACK SESSION; FACILITATING A ONE-ON-ONE FEEDBACK SESSION; COMBINING FEEDBACK SESSION TYPES; LEVERAGING GROUP REPORTS; Chapter 4: Ensuring 360-Degree Feedback Success; ORGANIZATIONAL SUPPORT; GETTING AND USING THE BOSS'S SUPPORT; DEVELOPMENT PLANS; FOLLOW-UP; EVALUATING THE PROCESSChapter 5: Current Issues and Future Directions for 360-Degree FeedbackRE-ADMINISTERING ASSESSMENTS; CREATING NORMS; AGREEMENT BETWEEN SELF-RATINGS AND THE RATINGS OF OTHERS; THE FUTURE OF 360-DEGREE FEEDBACK; IMPLICATIONS AND APPLICATIONS; Appendix A: Sample Presentation for Orientation Session; Appendix B: Glossary of 360-Degree Feedback Terms; References; Recommended Resources; Index; About the Authors; Additional RescourcesLeveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and testPfeiffer essential resources for training and HR professionals.360-degree feedback (Rating of employees)EmployeesRating ofOrganizational effectivenessLeadership360-degree feedback (Rating of employees)EmployeesRating of.Organizational effectiveness.Leadership.658.3/125Fleenor John W913081Taylor Sylvester1521819Chappelow Craig863128MiAaPQMiAaPQMiAaPQBOOK9910785089003321Leveraging the impact of 360-degree feedback3761224UNINA