02998nam 2200601Ia 450 991078484470332120230721030820.01-281-07882-497866110788291-84663-543-8(CKB)1000000000404819(EBL)320623(OCoLC)182539732(SSID)ssj0000673064(PQKBManifestationID)11931798(PQKBTitleCode)TC0000673064(PQKBWorkID)10642999(PQKB)11097540(MiAaPQ)EBC320623(Au-PeEL)EBL320623(CaPaEBR)ebr10196422(OCoLC)935265887(EXLCZ)99100000000040481920000815d2007 uy 0engur|n|---|||||txtccrThe impact of performance measurement on performance[electronic resource] /guest editors: Mike Bourne, Steven Melnyk and Norman FaullBradford, England Emerald Group Publishingc20071 online resource (143 p.)International Journal of Operations and Production Management ;35, no. 8Description based upon print version of record.1-84663-542-X Cover; CONTENTS; EDITORIAL BOARD; Guest editorial; Towards a definition of a business performance measurement system; Towards a contingency approach to performance measurement: an empirical study in Scottish SMEs; The impact of performance measurement in the voluntary sector; The impact of balanced scorecards in a public sector environment; Using SPC to measure a national supermarket chain's suppliers' performance; The impact of performance management on customers' expected logistics performanceThis e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the impact of performance management on customers' expected logistics performance.International Journal of Operations & Production Management - Issue 8, Volume 27Industrial productivityProduction managementIndustrial productivity.Production management.658.3Bourne Mike1470051Melnyk Steven1470052Faull Norman1470053MiAaPQMiAaPQMiAaPQBOOK9910784844703321The impact of performance measurement on performance3681720UNINA