01587nam 2200541Ia 450 991078462920332120230617003734.00-85199-044-4(CKB)1000000000395952(OCoLC)567845555(CaPaEBR)ebrary10073615(SSID)ssj0000177511(PQKBManifestationID)11170162(PQKBTitleCode)TC0000177511(PQKBWorkID)10215976(PQKB)11454483(MiAaPQ)EBC3004489(Au-PeEL)EBL3004489(CaPaEBR)ebr10073615(OCoLC)923616188(EXLCZ)99100000000039595220040826d2004 uy 0engurcn|||||||||txtccrImproving tourism and hospitality services[electronic resource] /Eric LawsCambridge, MA Cabi Pub.20041 online resource (221 p.) Bibliographic Level Mode of Issuance: Monograph0-85199-995-6 Includes bibliographical references and index.Consumer satisfactionHospitality industryTourismConsumer satisfaction.Hospitality industry.Tourism.910/.68Laws Eric1945-151282MiAaPQMiAaPQMiAaPQBOOK9910784629203321Improving tourism and hospitality services3826728UNINA