02539nam 2200553Ia 450 991078391000332120230721025415.01-280-92884-097866109288421-84663-371-0(CKB)1000000000337306(StDuBDS)BDZ0020746545(SSID)ssj0000465488(PQKBManifestationID)11291073(PQKBTitleCode)TC0000465488(PQKBWorkID)10438524(PQKB)11567305(MiAaPQ)EBC306212(Au-PeEL)EBL306212(CaPaEBR)ebr10185525(CaONFJC)MIL92884(OCoLC)648296837(EXLCZ)99100000000033730620070112d2007 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierCulture and career development[electronic resource] /guest editor Nick JohnsBradford Emerald Group Pressc20071 online resource (1 v.)International Journal of Contemporary Hospitality Management ;19, no. 2Bibliographic Level Mode of Issuance: Monograph1-84663-370-2 This e-book deals with aspects of culture and career development in hospitality and tourism management. Many studies have assumed the importance of cultural values and/or personality in the service orientation of individuals. The findings presented here, however, emphasize the importance of training and development in preparing individuals to give service. This is heartening to the industry, which faces increasing challenges through globalization and immigration. From these studies it seems that not only can the predisposition to service as a whole be fostered by training, but also front line staff's orientation towards particular styles and standards of service. This is good news for any organization that wishes to respect and manage its multicultural work force.International journal of contemporary hospitality management ;19, no. 2.Hospitality industryVocational guidanceCareer developmentHospitality industryVocational guidance.Career development.Johns Nick1507845MiAaPQMiAaPQMiAaPQBOOK9910783910003321Culture and career development3738874UNINA