02710nam 2200601Ia 450 991078355920332120230617001854.01-280-50977-597866105097751-84544-850-2(CKB)1000000000242905(EBL)253990(OCoLC)62534505(SSID)ssj0000465847(PQKBManifestationID)11343084(PQKBTitleCode)TC0000465847(PQKBWorkID)10438798(PQKB)10434499(MiAaPQ)EBC253990(Au-PeEL)EBL253990(CaPaEBR)ebr10103440(CaONFJC)MIL50977(OCoLC)133160619(EXLCZ)99100000000024290520000815d2005 uy 0engur|n|---|||||txtccrGoal-oriented business process modeling[electronic resource] /guest editors Ilia Bider and Paul JohannessonBradford, England Emerald Group Publishingc20051 online resource (122 p.)Business process management journal ;v. 11, no. 6Description based upon print version of record.1-84544-849-9 CONTENTS; EDITORIAL BOARD; Guest editorial; Expert view; A strategy driven business process modelling approach; Towards a formal definition of goal-oriented business process patterns; On the notion of soft-goals in business process modeling; Structural metrics for goal based business process design and evaluation; Modelling the regulative role of business processes with use and misuse cases; Transforming strategic goals of CRM into process goals and activities; An experimental study of process representation approaches and their impact on perceived modeling quality and redesign successNote from the publisherThe objective of this e-book is to try to clarify the connection between the notions of goal and business process. The issue is a follow-up to the discussions at the Workshop on Goal-Oriented Business Process Modelling held in London on 2 September 2002. The papers cover a wide spectrum of topics, related to the notions of goals in the business process domain. ManagementQuality controlManagement.Quality control.658Bider Ilia1513651Johannesson Paul1959-1498974MiAaPQMiAaPQMiAaPQBOOK9910783559203321Goal-oriented business process modeling3748259UNINA