02744oam 2200685I 450 991078330560332120230801220157.01-135-64709-714106095021-135-64710-01-282-32107-297866123210781-4106-0950-210.4324/9781410609502(CKB)1000000000031259(EBL)234279(OCoLC)475941057(SSID)ssj0000240001(PQKBManifestationID)11186223(PQKBTitleCode)TC0000240001(PQKBWorkID)10251215(PQKB)10060098(MiAaPQ)EBC234279(Au-PeEL)EBL234279(CaPaEBR)ebr10084664(CaONFJC)MIL493665(OCoLC)893194666(EXLCZ)99100000000003125920180706d2012 uy 0engur|n|---|||||txtccrRumors and rumor control a manager's guide to understanding and combatting rumors /Allan J. KimmelNew York ;London :Routledge,2004.1 online resource (257 p.)LEA's communication seriesDescription based upon print version of record.0-8058-3876-7 0-8058-3875-9 Includes bibliographical references (p. 233-245) and indexes.Contents; Preface; PART I: UNDERSTANDING RUMORS AND RUMOR TRANSMISSION; PART II: COMBATTING RUMORS IN THE MARKETPLACE AND WORKPLACE; References; Author Index; Subject IndexThis book offers a thorough examination of rumors and proposes strategies for organizations to use in combatting rumors that occur both internally and externally. Author Allan J. Kimmel explores the rumor phenomenon and distinguishes it as a distinct form of communication. He looks at psychological and social processes underlying rumor transmission to understand the circumstances under which people invent and circulate rumors. In addition, he examines how rumors are spread--both interpersonally and through mediated processes--and offers strategies for organizations to respond to rumors when thLEA's communication series.Communication in managementRumorCrisis managementCommunication in management.Rumor.Crisis management.659.2Kimmel Allan J.122362MiAaPQMiAaPQMiAaPQBOOK9910783305603321Rumors and rumor control3706484UNINA