02025nam 22004934a 450 991078327900332120221206153141.00-8144-2846-0(CKB)1000000000023821(CtWfDGI)bkb00002178(SSID)ssj0000260387(PQKBManifestationID)11937415(PQKBTitleCode)TC0000260387(PQKBWorkID)10224581(PQKB)10777987(MiAaPQ)EBC3001790(Au-PeEL)EBL3001790(CaPaEBR)ebr10075584(OCoLC)929146577(EXLCZ)99100000000002382120040805d2005 uy 0engurzn||||||txtccrTough calls[electronic resource] AT&T and the hard lessons learned from the telecom wars /Dick MartinNew York AMACOMc2005viii, 294 pTitle from title screen.0-8144-7243-5 Includes bibliographical references (p. [273]-286) and index.Don't dance to the music of your own buzz -- Understand the power of symbols -- Take control -- Complete the CEO -- Expect the dumbing down of reality -- Work inside out toward your customers -- Don't let plugging leaks become an obsession -- Casting is everything -- Pay attention to the power of the few -- Don't confuse politics and public relations -- Say good-bye to the rah-rah brother- and sisterhood -- Stay off the treadmill of expectations -- It's okay to change your mind -- Credibility breaks all ties -- Reimagine your company's mission -- Practice ambidextrous leadership.TelecommunicationUnited StatesHistoryTelecommunicationHistory.384/.06573Martin Dick1946-1485050MiAaPQMiAaPQMiAaPQBOOK9910783279003321Tough calls3738499UNINA