03205nam 2200517Ia 450 991078264910332120200520144314.01-281-81848-897866118184870-8261-9784-1(CKB)1000000000705097(EBL)423287(OCoLC)437109685(Au-PeEL)EBL423287(CaPaEBR)ebr10265314(MiAaPQ)EBC423287(EXLCZ)99100000000070509719931217d1994 uy 0engur|n|---|||||Dilemmas in human services management[electronic resource] illustrative case studies /Raymond Sanchez Mayers, Federico Souflee, Jr., Dick J. SchoechNew York Springerc19941 online resource (145 p.)Springer series on social workDescription based upon print version of record.0-8261-7741-7 Includes bibliographical references and index.Contents; Preface; Acknowledgments; Chapter One: Human Services Management in Perspective; Chapter Two: The Case Method; Chapter Three: Cases; 1. An Accounting Clerk for DSS; 2. Status Quo Leadership; 3. Developing an Information System; 4. New Kid on the Block; 5. Breaking Up Is Hard to Do; 6. The Rice War; 7. Which Side Are You On?; 8. The Battered Women's Shelter of Aiken County; 9. Planning and the Politics of Inclusion; 10. The Hit Man; 11. Staffing a Planning Committee; 12. The Politically Correct Candidate; 13. Who's the Boss?; 14. New Directions15. Whose Values: The Politics of Planning16. A Problem Within; 17. A Sexual Harassment Complaint; 18. Inertia on the Board; 19. The Price of Serving; 20. ""Creative"" Grant Writing for Survival; 21. Too Many Chiefs; 22. Staff Meetings at Senior Citizen Centers of the Valley, Inc.; Index of Cases; A; B; C; E; F; J; H; I; L; M; O; P; S; T; VDrawing on their experience as teachers and social workers, the authors introduce students to the complex skills necessary for effective management in human service administration. In this textbook, they present actual problems through concise case studies with study-guide questions for discussion. The illustrative case studies cover a broad range of situations and dilemmas that a human services student can expect to encounter as an administrator - from sexual harassment to ethical concerns. By focusing on human service agencies, the authors fill a gap in social work literature for administratSpringer series on social work (Unnumbered)Human servicesUnited StatesAdministrationCase studiesHuman servicesUnited StatesManagementCase studiesHuman servicesAdministrationHuman servicesManagement361/.0068Mayers Raymond Sanchez1578388Schoech Dick1578389Souflée Federico1578390MiAaPQMiAaPQMiAaPQBOOK9910782649103321Dilemmas in human services management3857709UNINA