02600nam 2200613Ia 450 991078251590332120200520144314.01-282-29942-597866122994211-57675-537-1(CKB)1000000000689048(EBL)322138(OCoLC)191246122(SSID)ssj0000309906(PQKBManifestationID)11214133(PQKBTitleCode)TC0000309906(PQKBWorkID)10282742(PQKB)10896439(MiAaPQ)EBC322138(Au-PeEL)EBL322138(CaPaEBR)ebr10205954(CaONFJC)MIL229942(OCoLC)935266321(EXLCZ)99100000000068904820040302d2004 uy 0engur|n|---|||||txtccrSolving tough problems[electronic resource] an open way of talking, listening, and creating new realities /Adam Kahane1st ed.San Francisco Berrett-Koehlerc20041 online resource (169 p.)Description based upon print version of record.1-57675-464-2 Includes bibliographical references (p. [137]-139) and index.Contents; Foreword; Introduction: The Problem with Tough Problems; PART I: TOUGH PROBLEMS; PART II: TALKING; PART III: LISTENING; PART IV: CREATING NEW REALITIES; Conclusion: An Open Way; Notes; Bibliography; Index; About the Author;Adam Kahane spent years working in the world's hotspots, and came away with a new understanding of how to resolve conflict in a way that seems reasonable - and doable - to all parties. The result is Solving Tough Problems. Written in a relaxed, persuasive style, this is not a "how-to" book with glib answers, but rather, a very personal story of the author's progress from a young "expert" convinced of the need to provide cold, "correct" answers to an effective facilitator of positive change - by learning how to create environments that enable new ideas and creativeConflict managementProblem solvingCommunicationConflict management.Problem solving.Communication.303.6/9Kahane Adam1482132MiAaPQMiAaPQMiAaPQBOOK9910782515903321Solving tough problems3716798UNINA