03530nam 2200673Ia 450 991078247980332120230207225830.01-281-78174-697866117817431-84642-745-2(CKB)1000000000556455(EBL)350379(OCoLC)476168921(SSID)ssj0000244435(PQKBManifestationID)11186383(PQKBTitleCode)TC0000244435(PQKBWorkID)10190791(PQKB)10278523(MiAaPQ)EBC350379(Au-PeEL)EBL350379(CaPaEBR)ebr10251459(CaONFJC)MIL178174(EXLCZ)99100000000055645520070712d2008 uy 0engurcn|||||||||txtccrService user involvement[electronic resource] reaching the hard to reach in supported housing /Helen Brafield and Terry EckersleyLondon ;Philadelphia Jessica Kingsley Publishers20081 online resource (225 p.)Description based upon print version of record.1-84310-343-5 Includes bibliographical references and indexes.front cover; Service User Involvement: Reaching the Hard to Reach in Supported Housing; Contents; PREFACE; ACKNOWLEDGEMENTS; INTRODUCTION; 1 Models of Service User Participation; 2 The ROCC Research Project; 3 Barriers and Enablers to Effective Service User Consultation; 4 Methods that Enable Client Consultation; 5 A Two-tier Model for Consultation for Strategic Planning; 6 The Young Men's Christian Association (YMCA); 7 The Way Ahead; 8 Devising Your Own Consultation Strategy; APPENDIX A – QUESTIONNAIRE FOR PROVIDERS; APPENDIX B – VALUES STATEMENTAPPENDIX C – CALCULATING THE COST OF CLIENT CONSULTATION REFERENCES; USEFUL WEBSITES; SUBJECT INDEX; AUTHOR INDEX; back cover;Involving service users in both day-to-day and long-term strategic planning is known to empower clients and result in improved services, yet there is a lack of practical guidance on how this can be achieved. Drawing on original research, this book offers imaginative and effective strategies for consulting with service users who have been historically difficult to engage with, including homeless people, care leavers, ex-offenders, travelers, women escaping domestic violence and black and minority ethnic groups. The authors explore traditional consultation methods such as meetings and questionnPeople with social disabilitiesServices forGreat BritainPeople with social disabilitiesHousingGreat BritainSocial serviceGreat BritainCitizen participationHousing policyGreat BritainCitizen participationCounselor and clientGreat BritainPeople with social disabilitiesServices forPeople with social disabilitiesHousingSocial serviceCitizen participation.Housing policyCitizen participation.Counselor and client362.4/0480941363.50941Brafield Helen1966-1480383Eckersley Terry1961-1480384MiAaPQMiAaPQMiAaPQBOOK9910782479803321Service user involvement3697002UNINA