02693nam 2200625Ia 450 991078213060332120200520144314.01-118-05260-90-470-39753-5(CKB)1000000000537139(EBL)353315(OCoLC)608623150(SSID)ssj0000076401(PQKBManifestationID)11118734(PQKBTitleCode)TC0000076401(PQKBWorkID)10005752(PQKB)10943439(JP-MeL)3000029973(Au-PeEL)EBL353315(CaPaEBR)ebr10249019(CaONFJC)MIL174430(CaSebORM)9780470343258(MiAaPQ)EBC353315(EXLCZ)99100000000053713920080529d2008 uy 0engur|n|---|||||txtccrMicrosoft Dynamics CRM 4 for dummies[electronic resource] /Joel Scott, David Lee1st ed.Indianapolis, IN Wiley20081 online resource (434 p.)--For dummiesIncludes index.0-470-34325-7 Microsoft Dynamics CRM 4 for Dummies; About the Authors; Authors' Acknowledgments; Contents at a Glance; Table of Contents; Introduction; Part I: Microsoft CRM Basics; Part II: Setting Things Up; Part III: Managing Sales; Part IV: Making the Most of Marketing; Part V: Taking Care of Your Customers; Part VI: The Part of Tens; IndexCustomer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start! Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsoft's CRM solution in a jiffy. Whether you're considering a CRM system for the first time or --For dummies.Customer relationsData processingRelationship marketingCustomer relationsData processing.Relationship marketing.658.8120285536Scott Joel1462892Lee David1950-1462893Weiss Scott1462894MiAaPQMiAaPQMiAaPQBOOK9910782130603321Microsoft Dynamics CRM 4 for dummies3672037UNINA