01777nam 22005414a 450 991078202890332120230607222020.0(CKB)1000000000522931(SSID)ssj0000280925(PQKBManifestationID)11248853(PQKBTitleCode)TC0000280925(PQKBWorkID)10301184(PQKB)10241397(MiAaPQ)EBC3306581(Au-PeEL)EBL3306581(CaPaEBR)ebr10112597(OCoLC)560313374(EXLCZ)99100000000052293120030730d2002 uy 0engurcn|||||||||txtccrIntroducing IBM Tivoli service level advisor[electronic resource] /[Edson Manoel ... et al.]1st ed.[San Jose, Calif.?] IBM International Technical Support Organization2002xxii, 440 p. illRedbooks"July 2002.""This edition applies to the IBM Tivoli service level advisor, version 1.1, and Tivoli enterprise data warehouse, version 1.1 products"--T.p. verso."SG24-6611-00."0-7384-2706-3 Includes bibliographical references (p. 429-430) and index.IBM redbooks.Information technologyManagementService-level agreementsInformation technologyManagement.Service-level agreements.004/.068Manoel Edson1469385MiAaPQMiAaPQMiAaPQBOOK9910782028903321Introducing IBM Tivoli service level advisor3848107UNINA