03643oam 2200685I 450 991078193180332120200520144314.00-429-25050-91-283-34988-497866133498801-4665-1295-41-4200-9386-X10.1201/b11180 (CKB)2550000000063267(EBL)835863(OCoLC)780425729(SSID)ssj0000539971(PQKBManifestationID)11339859(PQKBTitleCode)TC0000539971(PQKBWorkID)10581567(PQKB)10055393(Au-PeEL)EBL835863(CaPaEBR)ebr10508917(CaONFJC)MIL334988(OCoLC)763161393(CaSebORM)9781420093865(MiAaPQ)EBC835863(EXLCZ)99255000000006326720180331d2012 uy 0engur|n|---|||||txtccrPeople skills at work /Evan Berman and Dira BermanBoca Raton, Fla. :CRC Press,2012.1 online resource (597 p.)Description based upon print version of record.1-4665-1294-6 1-4200-9385-1 Includes bibliographical references.Cover; Title Page; Copyright; Contents; Preface; Biographies; Section 1: Setting the Stage; Chapter 1: Common Sense Is Not Enough: An Introduction:; Section II: Social Skills in a Modern World; Chapter 2: "Welcome":; Chapter 3: Communication; Chapter 4: Getting Along:; Chapter 5: Connecting; Chapter 6: We Need to Talk; Chapter 7: Assessment; Section III: The Professional Self; Chapter 8: What's Your Commitment?; Chapter 9: Interviewing and Networks; Chapter 10: Expectations; Chapter 11: Ethics; Chapter 12: Leading; Chapter 13: Mentoring and DevelopmentSection IV: The Human Condition ExploredChapter 14: Getting to Know Us; Chapter 15: A Gesture of Balance; Chapter 16: The Search for Happiness and Fulfillment; Chapter 17: Mental Health; Chapter 18: The Little Tyrant ... and Other Problems; Chapter 19: Transitions; Section V: Epilogue; Chapter 20: Knowledge Is Power?; Appendix A: A Short Primer on Emotions; Appendix B: Essential Social Manners for the Workplace; Appendix C: Sample Professional Commitment Statements; Appendix D: Sample Psychological Contract; Appendix E: Further Readings; Notes; Bibliography; IndexAn exploration of the ways in which people skills can be acquired and developed, this book discusses new career development tools, the role of professional commitment statements, psychological contracts, and how to work with difficult people. Each chapter elucidates the development of a specific skill and includes examples, sets benchmarks, and examines how the particular skill's relationship to the other skills presented in the book. The author covers how to improve interpersonal relationships, communications, job performance, and dealing with people of different ages, gender, and backgroundsInterpersonal communicationInterpersonal relationsPsychology, IndustrialInterpersonal communication.Interpersonal relations.Psychology, Industrial.650.1/3Berman Evan M.594146Berman Dira1527820MiAaPQMiAaPQMiAaPQBOOK9910781931803321People skills at work3771056UNINA