03058nam 2200601 a 450 991078100390332120230721010123.01-282-15081-297866121508141-907830-06-5(CKB)2550000000032072(EBL)861972(OCoLC)764556819(SSID)ssj0000299419(PQKBManifestationID)12098384(PQKBTitleCode)TC0000299419(PQKBWorkID)10240431(PQKB)11333050(MiAaPQ)EBC861972(Au-PeEL)EBL861972(CaPaEBR)ebr10459672(CaONFJC)MIL215081(EXLCZ)99255000000003207220110426d2007 uy 0engur|n|---|||||txtccrImproving patient outcomes[electronic resource] a resource for ward leaders /Alison WellsKeswick [England] M&K Update20071 online resource (163 p.)Description based upon print version of record.1-905539-06-1 Includes bibliographical references and index.Prelims; Table of contents; About the author; Introduction; Chapter 1 Improving patient outcomes; Chapter 2 Diagnosis: how well is your team performing?; Chapter 3 Selecting team members; Chapter 4 Creating and sustaining a learning environment; Chapter 5 Performance management; Chapter 6 Understanding change and its impact on team performance; Chapter 7 Implementing systems to support effective team working; Chapter 8 Involving patients in their care; Chapter 9 Measuring performance; Appendix 1: Interviewing scoring template; Appendix 2: Team work survey; Appendix 3: Providing referencesAppendix 4: Templates for effective meetingsAppendix 5: Return to work interview template; Appendix 6: Complaints analysis pro forma; Common acronyms; References; IndexImproving Patient Outcomes is aimed at ward and department leaders and prospective leaders. The evidence for effective team working and its impact on patient care is readily available and as a leader you do not have to make enormous changes to the way you work to have an effect. All the chapters link with each other but they also stand-alone. You are not expected to work on your own to implement changes but to seek out help from your peers and colleagues within your team and organisation.Health services administrationEnglandHealth facilitiesPersonnel managementOutcome assessment (Medical care)Health services administrationHealth facilitiesPersonnel management.Outcome assessment (Medical care)610.73Wells Alison1569796MiAaPQMiAaPQMiAaPQBOOK9910781003903321Improving patient outcomes3842900UNINA