03595nam 22006255 450 991078015100332120221018175616.01-280-82811-097866108281111-85359-619-11-85359-621-310.21832/9781853596216(CKB)111056487001916(OCoLC)191935733(CaPaEBR)ebrary10022474(SSID)ssj0000173439(PQKBManifestationID)11172627(PQKBTitleCode)TC0000173439(PQKBWorkID)10164818(PQKB)11524905(DE-B1597)513557(OCoLC)1012839594(DE-B1597)9781853596216(MiAaPQ)EBC3007718(EXLCZ)9911105648700191620200707h20022002 fg 0engur||#||||||||txtccrHow different are we? spoken discourse in intercultural communication /Helen FitzgeraldBlue Ridge Summit, PA :Multilingual Matters,[2002]©20021 online resource (271 p.)Languages for Intercultural Communication and EducationBibliographic Level Mode of Issuance: Monograph1-85359-620-5 Front matter --Contents --Foreword --Acknowledgements --Transcribing Symbols --1. Introduction --2. The Data --3. Cultural Value Systems: An Overview of the Literature --4. Data Analysis: Cultural Values Reflected in the Discourse --5. Communication Styles: An Overview of the Literature --6. Data Analysis: Discourse Organisation and Rhetorical Strategies --7. Data Analysis: Turn-Taking Patterns & the Distribution of Talk --8. Data Analysis: Assertiveness, Disagreement and Conflict --9. Developing Communicative Competencies --10. Conclusion --Appendix 1: The Participants --Appendix 2: Problems --Appendix 3: Training: Methods and Materials --Appendix 4: Explanations for Exercise 2 --Appendix 5: Explanations of Case Studies: Exercise 5 --Appendix 6: Explanations of Non-Verbal Behaviour: Exercise 6 --References --IndexThis book examines the influence of cultural values and communication styles on intercultural communication and demonstrates how training can develop intercultural communication competencies. A large number of interactions between well-educated immigrants from all continents and from more than a hundred countries, together with some including native speakers, are examined and participants’ answers to questionnaires compared with their actual communicative behaviour. The author raises questions of interest to many groups: linguists, educators, business people and sociologists. Which values are most salient and enduring, and which cause clashes between cultural groups? To what extent do people retain the communication style identified with their first language and how do these different styles impact on others?Intercultural communicationDiscourse analysisDiscourse Analysis.Intercultural Communication.intercultural competence.Intercultural communicationDiscourse analysis306.44Fitzgerald Helenauthttp://id.loc.gov/vocabulary/relators/aut1534288DE-B1597DE-B1597BOOK9910780151003321How different are we3781691UNINA