02625nam 2200577 a 450 991077923290332120161219111333.01-4522-3330-61-322-41566-81-4522-6353-1(CKB)2550000000105397(EBL)996507(OCoLC)809772051(SSID)ssj0000675452(PQKBManifestationID)12310362(PQKBTitleCode)TC0000675452(PQKBWorkID)10669118(PQKB)10084226(MiAaPQ)EBC996507(OCoLC)654309119(StDuBDS)EDZ0000063732(EXLCZ)99255000000010539720120319d2000 fy| 0engur|||||||||||txtccrCollaborative approaches to resolving conflict[electronic resource] /by Myra Warren Isenhart, Michael SpangleThousand Oaks, Calif. ;London SAGEc20001 online resource (xiv, 242 p.) illDescription based upon print version of record.0-7619-1929-5 0-7619-1930-9 Includes bibliographical references and index.Cover; Contents; Preface; Introduction; Chapter 1 - Theoretical Perspectives; Chapter 2 - Conflict in Action; Professional Profiles; Chapter 3 - Negotiation; Professional Profiles; Chapter 4 - Mediation; Professional Profiles; Chapter 5 - Facilitation; Professional Profiles; Chapter 6 - Hybrids: Arbitration; Professional Profiles; Chapter 7 - Hybrids: Judicial Processes; Professional Profiles; Chapter 8 - Designing Systems for Conflict Management; Professional Profiles; Chapter 9 - Training and Education; Professional Profiles; Chapter 10 - Summary of Practitioner Insights; ReferencesName IndexSubject Index; About the Authors; About the ContributorsIllustrated with recent examples of what can go wrong, and how to respond most appropriately, this text explains the major approaches to managing disputes at home, in the workplace or school, within communities, and in the international arena.Conflict managementDispute resolution (Law)Conflict management.Dispute resolution (Law)303.69Isenhart Myra Warren1462008Spangle Michael1462009StDuBDSStDuBDSBOOK9910779232903321Collaborative approaches to resolving conflict3670858UNINA