04668oam 2200649I 450 991077907470332120230725060044.01-351-50728-10-203-78648-31-351-50727-31-4128-4425-810.4324/9780203786482 (CKB)2550000000085788(EBL)3410994(SSID)ssj0000599505(PQKBManifestationID)11422214(PQKBTitleCode)TC0000599505(PQKBWorkID)10596008(PQKB)10453425(MiAaPQ)EBC3410994(MiAaPQ)EBC4926100(Au-PeEL)EBL4926100(CaPaEBR)ebr11443700(OCoLC)1004621267(OCoLC)1005565888(EXLCZ)99255000000008578820180706d2011 uy 0engur|n|---|||||txtccrManaging conflict in organizations /M. Afzalur RahimFourth edition.New Brunswick, N.J. :Transaction Publishers,2011.1 online resource (342 p.)Description based upon print version of record.1-4128-5579-9 1-4128-1456-1 Includes bibliographical references and indexes.""Contents""; ""List of Tables and Figures""; ""Tables""; ""Figures""; ""Preface""; ""Introduction""; ""Contributions from Various Disciplines""; ""Philosophy""; ""Plato and Aristotle.""; ""Hobbes and Locke.""; ""Hegel and Marx.""; ""Dewey.""; ""Biological Science""; ""Darwin.""; ""Sociology""; ""Simmel.""; ""Mayo.""; ""Parsons.""; ""Coser.""; ""Functional Outcomes""; ""Dysfunctional Outcomes""; ""Organizational Conflict""; ""The Classical View of Organizational Conflict""; ""Taylor.""; ""Fayol.""; ""Weber.""; ""Follett.""""Concluding Comments on the Classical View of Organizational Confl ict""""The Modern View of Organizational Conflict""; ""Summary""; ""Nature of Conflict""; ""Defining Conflict""; ""Threshold of Conflict""; ""Conflict and Competition""; ""Classifying Conflict""; ""Levels of Analysis""; ""Styles of Handling Interpersonal Conflict""; ""Summary""; ""Organizational Learning and Effectiveness""; ""Defining Organizational Learning""; ""Types of Learning""; ""Organizational Effectiveness""; ""Characteristics of the Old Paradigm""; ""Conflict Management in the New Paradigm""; ""Summary""""Conflict Management Design""""Nature of Conflict Management""; ""Contingency Approach""; ""Conflict Management Process""; ""Major Research Challenges""; ""Summary""; ""Intrapersonal Conflict""; ""Types of Intrapersonal Conflict""; ""Role""; ""Role Conflict""; ""A Model of Role Conflict and Ambiguity""; ""Consequences of Role Conflict""; ""Managing Intrapersonal Conflict""; ""Summary""; ""Interpersonal Conflict""; ""Prisoner�s Dilemma""; ""A Model of Conflict""; ""Antecedent Conditions""; ""Perceptual and Behavioral Changes.""; ""Structure Formation.""; ""Decision Process.""""Conflict Aftermath.""""Consequences of Interpersonal Conflict""; ""Individual and Group Performance""; ""Individual and Organizational Outcomes""; ""Negotiation""; ""Separate the People from the Problem""; ""Focus on Interests, Not Positions""; ""Invent Options for Mutual Gain""; ""Fixed-pie Assumption.""; ""Premature Judgments.""; ""Searching for a Single Answer.""; ""A Assumes that B is Responsible for Satisfying A�s Interests.""; ""Insist on Using Objective Criteria""; ""Collaborative Principle Sample Statement""; ""The BATNA Principle""; ""Hard versus Soft Negotiating Style""""Managing Interpersonal Conflict""""Diagnosis""; ""Measurement.""; ""Analysis.""; ""National Norms.""; ""Sources.""; ""Intervention""; ""Process.""; ""Primarily Position From To Being Assumed""; ""Structural.""; ""Summary""; ""Intragroup Conflict""; ""Types of Groups""; ""Formal Groups""; ""Task Group.""; ""Informal Groups""; ""Interest Groups.""; ""Friendship Groups.""; ""Effects of Intragroup Conflict""; ""Findings from Recent Studies""; ""Affective Conflict.""; ""Process Conflict.""; ""Substantive Conflict.""; ""Managing Intragroup Conflict""; ""Diagnosis""; ""Measurement.""""Analysis.""Conflict managementConflict management.658.4/053Rahim M. Afzalur.973247MiAaPQMiAaPQMiAaPQBOOK9910779074703321Managing conflict in organizations3800154UNINA