03516nam 2200673Ia 450 991077849050332120240122134836.01-282-29737-697866122973731-84642-932-3(CKB)1000000000799483(EBL)465784(OCoLC)646832664(SSID)ssj0000337055(PQKBManifestationID)11248724(PQKBTitleCode)TC0000337055(PQKBWorkID)10287612(PQKB)10522768(MiAaPQ)EBC465784(Au-PeEL)EBL465784(CaPaEBR)ebr10331395(CaONFJC)MIL229737(EXLCZ)99100000000079948320081106d2009 uy 0engur|n|---|||||txtccrEffective communication[electronic resource] a workbook for social care workers /Suzan CollinsLondon Jessica Kingsley20091 online resource (111 p.)Knowledge and Skills for Social Care WorkersDescription based upon print version of record.1-84310-927-1 Includes bibliographical references.FRONT COVER; Effective Communication: A Workbook for Social Care Workers; Acknowledgement; Contents; Introduction; Why We Need to be Able to Communicate; Communication within your Team, Families and Outside Agencies; Capacity to Make a Decision; Communicating with an Individual; Communication Profile or Communication Passport; Problems in Communication; The Different Ways We Communicate; Providing Opportunities to Communicate; Communication Cycle; Listening Skills; Factors Affecting Communication; Visual Reminders; Stimulation; Feelings, Emotions and Relationships; Objects of ReferenceUsing PhotographsAlternative Ways of Communicating; Making Choices; Personal Space; Body Language; Supporting Various Kinds of Service Users; Sensitive and Complex Issues; Human Growth and Development; Recording and Reporting; Confidentiality Within; Data Protection Act 1998; Access of Health Records Act 1990; Self-Assessment Tool; Certificate; Knowledge Specification Chart; Legislation andUseful Websites; References; BACK COVERSupporting people with a variety of difficulties including hearing loss, impaired speech, visual impairment, dementia and learning disabilities requires a range of communication skills. This book will provide workers with the ability to enable adults with limited or no verbal communication skills to make decisions, and to express themselves.Knowledge and Skills for Social Care WorkersCommunication in services for people with disabilitiesConfidential communicationsInterpersonal communicationPeople with disabilitiesCarePeople with disabilitiesMeans of communicationCommunication in services for people with disabilities.Confidential communications.Interpersonal communication.People with disabilitiesCare.People with disabilitiesMeans of communication.362.4Collins Suzan1960-1097883MiAaPQMiAaPQMiAaPQBOOK9910778490503321Effective communication3773355UNINA