02925nam 2200661Ia 450 991077808040332120200520144314.01-84928-127-01-282-38450-397866123845091-905356-95-1(CKB)1000000000765462(EBL)480405(OCoLC)609854816(SSID)ssj0000672716(PQKBManifestationID)11428937(PQKBTitleCode)TC0000672716(PQKBWorkID)10636395(PQKB)10996517(Au-PeEL)EBL480405(CaPaEBR)ebr10438088(CaONFJC)MIL238450(CaSebORM)9781849281270(MiAaPQ)EBC480405(PPN)14752282X(EXLCZ)99100000000076546220090422d2009 uy 0engur|n|---|||||txtccrChanging how you manage and communicate change[electronic resource] focusing on the human side of change /Naomi Karten1st editionEly IT Governance Pub.20091 online resource (178 p.)Soft skills for IT professionalsDescription based upon print version of record.1-905356-94-3 Includes bibliographical references and web references.CHAPTER 1: COULD THIS BE YOU?; CHAPTER 2: ILLUMINATING THE EXPERIENCE OF CHANGE; CHAPTER 3: CHAOS AND THE SATIR CHANGE MODEL; CHAPTER 4: UNIVERSAL TRUTHS ABOUT CHANGE; CHAPTER 5: DIFFERENCES IN RECEPTIVENESS TO CHANGE; CHAPTER 6: ASSESSING YOUR RESPONSE TO CHANGE; CHAPTER 7: BUILDING A FOUNDATION FOR MANAGING CHANGE; CHAPTER 8: INTRODUCING CHANGE THOUGHTFULLY; CHAPTER 9: TALKING TO THE PEOPLE AFFECTED BY CHANGE; CHAPTER 10: OFFERING CARING COMMUNICATION; CHAPTER 11: LEARNING FROM THE EXPERIENCE OF CHANGE; BIBLIOGRAPHY; ITG RESOURCESHaving spent most of her career working in and with IT organizations, Naomi Karten has written this book for IT professionals and those who work with IT. These groups are the primary audience and the context for most of the examples and stories. But everything in the book applies to any line of work, even if it doesn't entail contact with IT.Soft skills for IT professionals.Organizational changeManagementCommunication in managementInformation technologyManagementOrganizational changeManagement.Communication in management.Information technologyManagement.658.406Karten Naomi1561182MiAaPQMiAaPQMiAaPQBOOK9910778080403321Changing how you manage and communicate change3827696UNINA