01591nam 2200529Ia 450 991077797060332120230617041555.01-281-37739-297866113773971-60557-156-3(CKB)1000000000763876(OCoLC)551886488(CaPaEBR)ebrary10229695(SSID)ssj0000425049(PQKBManifestationID)11306092(PQKBTitleCode)TC0000425049(PQKBWorkID)10476623(PQKB)11694746(MiAaPQ)EBC346012(Au-PeEL)EBL346012(CaPaEBR)ebr10229695(CaONFJC)MIL137739(OCoLC)401317935(EXLCZ)99100000000076387620070824d2005 uy 0engurcn|||||||||txtccrPerception of a difference[electronic resource] the power in buying, marketing and selling customer care /Wesley ZimmermanScottsdale, AZ WZA, Inc.c20051 online resource (321 p.) Bibliographic Level Mode of Issuance: Monograph0-9760307-0-5 Customer servicesMarketingCustomer relationsCustomer servicesMarketing.Customer relations.Zimmerman Wesley1503849MiAaPQMiAaPQMiAaPQBOOK9910777970603321Perception of a difference3732522UNINA