01580nam 2200541 a 450 991077740120332120230421041904.01-4175-2529-0(CKB)1000000000000916(OCoLC)70753746(CaPaEBR)ebrary10058853(SSID)ssj0000110879(PQKBManifestationID)11124857(PQKBTitleCode)TC0000110879(PQKBWorkID)10065554(PQKB)10448518(MiAaPQ)EBC3116963(Au-PeEL)EBL3116963(CaPaEBR)ebr10058853(OCoLC)922967064(EXLCZ)99100000000000091619980803d1998 uy 0engurcn|||||||||txtccrBeyond customer service, revised[electronic resource] /Richard F. GersonRev. ed.Menlo Park, Calif. Crisp Publicationsc19981 online resource (118 p.) A Fifty-Minute series book"Effective programs for retaining your customers"--Cover.1-56052-461-8 Fifty-Minute series.Customer relationsCustomer servicesCustomer relations.Customer services.658.8/12Gerson Richard F89648MiAaPQMiAaPQMiAaPQBOOK9910777401203321Beyond customer service, revised3763765UNINA03879nam 22006135 450 991089618220332120260119150832.03-031-71304-410.1007/978-3-031-71304-0(MiAaPQ)EBC31702406(Au-PeEL)EBL31702406(CKB)36271344700041(DE-He213)978-3-031-71304-0(EXLCZ)993627134470004120241002d2024 u| 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierAI for People, Democratizing AI Second EAI International Conference, CAIP 2023, Bologna, Italy, November 24-26, 2023, Proceedings /edited by Marta Ziosi, Giovanni Sartor, João Miguel Cunha, Angelo Trotta, Philipp Wicke1st ed. 2024.Cham :Springer Nature Switzerland :Imprint: Springer,2024.1 online resource (136 pages)Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering,1867-822X ;5913-031-71303-6 Includes bibliographical references and index.-- Ethical AI and innovation. -- A Human-Centered Decision Support System in Customer Support. -- An AI-based Remote Rehabilitation System to Promote Access to Physical Rehabilitation. -- Democratization of AI and Governance. -- Democratization is a process, not a destination: Operationalizing ethics and democratization in a cyberinfrastructure for AI project. -- (Im)possibilities in the Ethics of AI: Biometric Surveillance, Complicity, and Refusal in India and Beyond. -- Research methods of the impact of AI on elections systematic review. -- AI in Society and Legal Aspects. -- On the Legal Aspects of Responsible AI: Algorithmic Change, Human Oversight, and Societal Outcomes. -- Limitations of Transparency in Democratising and Regulating Algorithmic Management. -- Breaking the Filtered Lens: A Feminist Examination of Beauty Ideals in Augmented Reality Filters. -- Data Privacy and Technology Ethics. -- Your body should not belong to the internet: online bodily integrity in the world of deepfake pornography. -- The Promise and Peril of Responsible AI Principles. -- Accelerating Machine Learning Primitives on Commodity Hardware.This book constitutes the refereed post-conference proceedings of the Second EAI International Conference on AI for People, Democratizing AI, CAIP 2023, held in Bologna, Italy, during November 24-26, 2023. The 11 regular papers were carefully reviewed and selected from 27 submissions. The papers are organized in thematic sessions on ethical AI and innovation; democratization of AI and governance; AI in society and legal aspects; and data privacy and technology ethics.Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering,1867-822X ;591Machine learningSocial sciencesData processingMachine LearningComputer Application in Social and Behavioral SciencesIntel·ligència artificialthubAspectes moralsthubLegislacióthubLlibres electrònicsthubMachine learning.Social sciencesData processing.Machine Learning.Computer Application in Social and Behavioral Sciences.Intel·ligència artificialAspectes moralsLegislació343.087Ziosi MartaMiAaPQMiAaPQMiAaPQBOOK9910896182203321AI for People, Democratizing AI4520646UNINA